River Ranch Waterpark - Recreation Attendant - Hilton Phoenix Resort at the Peak

Crescent Careers•Phoenix, AZ

9d•Onsite

About The Position

The Hilton Phoenix Resort at the Peak is hiring full-time Recreation Attendants to service guests around the River Ranch pools and water slide. Attendants are expected to provide friendly, courteous, timely, and professional service that supports a high level of guest satisfaction. The role involves working outdoors and maintaining poolside areas, equipment, and facilities while following established slide procedures and safety standards. The position has AM and PM shifts, flexible days, and requires availability on weekends and holidays. Attendants greet guests and maintain poolside furniture, decks, towels, linens, equipment, and facilities. They clean and sweep poolside areas, remove trash, assist guests and fellow Team Members, and identify, correct, or report unsafe conditions. The work may require extended periods of standing and walking, bending and stooping, and moving furniture or other goods. Employees must be professional, communicate effectively with guests and coworkers, and follow hotel standards for service, work habits, safety, and security.

Requirements

Ability to communicate in English.
Ability to see and hear to observe and detect signs of emergency situations.
Ability to stand and walk for extended periods.
Ability to bend, stoop, and stand for extended periods while cleaning poolside areas.
Ability to grasp, lift, carry, move, or push goods on a hand cart or truck weighing up to 150 pounds.
Ability to push, pull, or lift patio furniture weighing up to 50 pounds.
Ability to sit and continuously perform essential job functions in confined spaces in close proximity to other associates.
Ability to access and accurately input information using a moderately complex computer system.
Self-starting personality and an even disposition.
Maintain a professional appearance and manner.
Communicate effectively with guests and coworkers and deal effectively with associates and customers, including using patience, tact, and diplomacy.
Willingness to help coworkers and work as a team player.
Ability to adapt to changes, learn or improve skills, solve routine problems, and ask for help when needed.
Open availability for AM and PM shifts, flexible days, weekends, and holidays.

Responsibilities

Greet guests at the River Ranch.
Maintain poolside furniture, mushroom tables, decks, towels, linens, and equipment such as umbrellas, speakers, and rafts.
Maintain facilities, including pool, shower, and slide tiles and rocks.
Remove trash and sweep and clean poolside areas.
Follow established slide procedures and ensure others follow them.
Adhere to safety standards; identify and fix or report substandard equipment and conditions according to established guidelines.
Assist guests and fellow Team Members with their needs.
Communicate courteously and professionally with guests and associates.
Follow hotel policies and procedures for security, safe lifting, chemical use, and reporting safety concerns.

Benefits

Team Member and Family Room Discount rates for Crescent Hotels and Resorts and Hilton Hotels and Resorts
Flexible schedules
Career growth and development
Insurance benefit available for full-time and part-time Team Members
401k plan and company match program
Vacation pay and sick pay for full-time and part-time Team Members
Holiday pay for full-time Team Members
Recognition programs and community outreach
Trip Reduction Program; resort is off a main bus line
Tuition reimbursement
$2.00 Team Member lunch program
$300 referral program