Police Records Assistant

City of Warrenville • Warrenville, IL

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About The Position

The City of Warrenville is hiring a full-time Police Records Assistant to perform administrative and clerical duties that support the Warrenville Police Department’s daily operations and accurate recordkeeping. The role regularly serves members of the public and calls for professionalism and composure when assisting people who may be upset or in crisis, using effective communication and de-escalation techniques.

The position is non-exempt. The general work schedule is 11:00 a.m. to 7:00 p.m., Monday through Friday. The hiring range is $52,903–$57,863, with starting salary dependent on experience.

Requirements

• High school graduation.
• One to three years of clerical work experience, preferably in a police department, or an equivalent combination of education and work experience sufficient to perform the required work.
• Obtain certification as a LEADS operator by the State of Illinois or within the first six months of employment.
• Obtain FOIA certification within the first six months of employment.
• Strong organizational and multitasking skills.
• Strong interpersonal and customer-service skills when interacting with people from diverse backgrounds and circumstances.
• Proficiency navigating multiple computer systems and software applications.
• Discretion in handling confidential and sensitive information.
• Ability to work in a fast-paced environment while maintaining accuracy and professionalism.
• Submit a cover letter stating the reason for interest, a resume, and a completed employment application.

Nice To Haves

• Bilingual Spanish proficiency.

Responsibilities

• Enter, update, and maintain police records in multiple software systems accurately.
• Prepare and process reports and other departmental documentation.
• Respond to Freedom of Information Act (FOIA) requests according to established procedures.
• Administer false alarm billing and related correspondence.
• Provide professional, courteous assistance to the public, including people experiencing emotional distress or mental health challenges, using de-escalation and customer-service techniques.
• Support police department staff with clerical and administrative functions.
• Maintain confidentiality and follow department policies and procedures.

Benefits

• Blue Cross Blue Shield PPO and HMO insurance plans.
• Express Scripts prescription drug coverage.
• Employer-paid basic life and AD&D coverage of $50,000.
• Illinois Municipal Retirement Fund participation (mandatory).
• Eligible employer for the federal Public Service Loan Forgiveness program.
• Employee Assistance Program.
• Tuition reimbursement program.
• Spanish-language proficiency bonus.
• Paid vacation days.
• Three personal days.
• Sick leave.
• Holiday benefits.
• Voluntary Delta Dental coverage.
• Voluntary VSP vision coverage.
• Additional voluntary life insurance through Securian or NCPERS.
• Healthcare and Dependent Care Flexible Spending Accounts.
• 457 Deferred Compensation.
• Brightstart 529 College Savings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED