Police Department Records Clerk

Cleveland Metroparks•Fairview Park, OH

9h•Onsite

About The Position

The Records Clerk will perform a variety of clerical and administrative duties to include retrieving, maintaining, and distribution of public records for the Police Department. The Records Clerk will be responsible for maintenance of all records, criminal case files, and department documents.

Requirements

High School diploma or GED equivalent.
Previous experience in records management, data entry, or administrative roles, preferably in law enforcement.
Must possess and maintain a valid driver’s license under the laws of the State of Ohio.
Ability to obtain and maintain NCIC/LEADS certification (if required by the department.)
Ability to develop and maintain effective working relationships with stakeholders, including employees and the general public.
Ability to speak and write clearly, concisely and persuasively using correct grammar, spelling and punctuation with ability to communicate one-on-one or in group settings.
Ability to perform work with a high degree of accuracy and organization.
Management skills and strong business acumen, including problem solving, vision, ability to manage multiple programs and meet deadlines, collaboration, leadership, decision making and ability to analyze diverse facts and develop clear and concise reports and recommendations.
Ability to work cooperatively with others.
Proficiency in software programs including all Microsoft Office programs, and the ability to learn specialized law enforcement databases.
Mature professional attitude and considerable discretion, including ability to manage confidential information.
Ability to perform with considerable independence and initiative.
Familiarity with public records laws (i.e. Sunshine Laws) and retention regulations.

Responsibilities

Process, review, and maintain accurate records, including incident reports, arrest records, traffic citations, parking tickets, and criminal offense cases. Seals and expunges all law enforcement records as ordered by the courts.
Inputs, updates, and validates data in local, state, and federal criminal database (such as NCIC/LEADS)
Respond to requests for information from the public, insurance companies, and attorneys, ensuring compliance with public records laws and confidentiality.
Assist the public at the front counter and via telephone, providing information while maintaining security protocol.
Prepares, scans, and files documents, purge records in accordance to the retention schedule.
Process and track payments for parking violations.
Keeps direct supervisor promptly informed of key/significant issues or concerns.
Carries out duties and responsibilities in a safe and efficient manner to maintain a safe work environment and surrounding area for oneself, co-workers and public. Responds to hazardous situations and/or potentially unsafe conditions by taking corrective action as capable and promptly notifying supervisory personnel.
Updates and enhances own knowledge by involvement in continuing education for professional growth (i.e., attends relevant conferences, seminars, in-service trainings, and certification programs)
Strict adherence to confidentiality and privacy regulations when handling sensitive information.
Performs related duties as assigned or apparent.