Police Communications Operator

Commonwealth of Pennsylvania • Monroe County, PA

1d • Onsite

About The Position

As a Police Communications Operator for the Pennsylvania State Police, you become part of an essential public safety network. This role gives you the chance to make a real difference by keeping information flowing during critical events. Every shift brings new challenges that call for clear thinking and steady focus. Your efforts help protect Troopers and the communities they serve.

Requirements

• Two years of experience using two-way radio, multi-line telephone, or computer aided dispatch systems; or Two years of experience using computer systems for entering, updating, and retrieving information; or Completion of 60 college credits; or An equivalent combination of experience and training.
• Possess a clear, firm voice and no major speech, hearing, or visual impairments that would interfere with understanding verbal communication, being understood, or using electronic communications equipment and visual display equipment.
• Must obtain an active Public Safety Telecommunicator certification issued by the Association of Public Safety Communications Officials within the probationary period and maintain the same for the duration of employment in this job.
• Must obtain active Commonwealth Law Enforcement Assistance Network (CLEAN) and Pennsylvania Justice Network (JNET) certifications issued by the Pennsylvania State Police within the probationary period and maintain the same for the duration of employment in this job.
• Must be able to perform essential job functions.
• Must pass a background investigation and meet Criminal Justice Information Services (CJIS) compliance requirements.
• Selected candidate must submit a report of medications for screening by the State Police Medical Officer.

Responsibilities

• Receive and assess emergency and non-emergency calls from the public and 911 centers
• Dispatch details to Troopers and notify outside agencies when needed
• Access and update electronic systems to track incidents and research information
• Monitor Trooper locations and communicate important updates during active events
• Respond to administrative questions and help visitors who come to the station
• Attend required training and help instruct new staff in communications procedures

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree