Poker Floorperson (BELL GARDENS, CA. 90201)

Parkwest Casinos / Fortiss•Bell Gardens, CA

About The Position

Parkwest Casino is seeking an enthusiastic, motivated Poker Floorperson to provide seating and service to customers in the poker section. The role supervises dealer performance, protects the integrity of games, and helps maintain a comfortable, friendly environment. It is suited to a confident, experienced individual with a strong understanding of casino floor operations. The position requires full-time availability with open availability, including weekends and evenings. The stated hourly pay is $16.90.

Requirements

Must pass mandatory screening, including a background check, credit check, and drug test.
Must be able to obtain and maintain a current California gambling establishment team member permit, badge, or license and, if necessary, a California Gambling Control Commission-issued Key Employee License.
Ability to interact well with guests and co-workers.
Available for full-time work with open availability, including weekends and evenings.
Excellent communication skills, including the ability to understand and respond to common complaints and inquiries.
Excellent attention to detail.
Excellent math and problem-solving skills, including applying fractions, percentages, ratios, and proportions to practical situations.
Basic computer program and keyboarding proficiency.
Knowledge of the safe and appropriate use of tools and procedures related to the essential job functions.
Bachelor’s degree or an equivalent combination of education and experience.
Two to four years of experience in a customer-service position or similar environment.
Able to stand and walk short distances for periods of two or three hours at a time.
Regularly able to see, talk, and hear; required vision abilities include close, distance, color, and peripheral vision and depth perception.
Able to regularly lift and/or move up to 10 pounds, frequently up to 25 pounds, and occasionally up to 50 pounds.

Nice To Haves

At least one year of experience as a Dealer and/or Assistant Floorperson is preferred.

Responsibilities

Generally start games.
Assign service personnel within the section as authorized.
Explain seating policy and provide brief instructions to customers as needed.
Observe and report on games, rules, and procedures, and check for irregular activity.
Maintain working knowledge of all games offered in the casino and Title 31 regulations.
Conduct regular table touches, greet guests, and make oneself available to dealers and chip runners.
Assist in administering promotions.
Work with Dealer Coordinators to start new games.
Maintain knowledge of player and guest tendencies, habits, and preferences.
Anticipate player and guest needs and seat players at appropriate tables.
Run checks to the Cage for players' chips.
Bring new decks of cards to dealers when requested.
Assist with taking names on the boards as needed and track players waiting for seats.
Recommend the need for new games to another Floorperson and/or Dealer Coordinator.
Report irregularities or suspicious activity affecting game integrity to the Casino Lead or Shift Manager.
Stay in the assigned area, limit unnecessary non-work-related conversation, and complete tasks in a timely manner.
Perform other duties as assigned.