PMO Operations Manager (UT)

Dandy•Lehi, UT

About The Position

Dandy is seeking an Operations Manager for its central Operations team to build infrastructure and develop strategic initiatives that address complex business problems across multiple functions. The role focuses on scaling production at high volume and speed and establishing the operational backbone for growth across a distributed footprint. It coordinates work across functions including Shipping Logistics, Quality, Product & Engineering, Pods, Product, Finance, EPD, DDC, Manufacturing, and Strategic Sourcing. The position combines strategy and execution: translating growth targets into ramp plans, overseeing PMO governance, making data-informed decisions about cost, service levels, and capacity, and building the models, risk frameworks, cadences, dashboards, and stakeholder alignment needed for production scale. The role is US-based and requires the ability and willingness to travel twice a year.

Requirements

At least 5 years of experience in operations, manufacturing, or systems-focused roles.
Strong program and project management skills, including experience delivering cross-functional system rollouts.
Experience designing and implementing systems for scale, such as ERP/MES, scheduling, or resource allocation systems.
Data-driven problem-solving skills and comfort using SQL, Looker, or similar tools to build visibility and drive decisions.
Strong communication skills, including the ability to translate operational needs into system requirements and influence cross-functional partners.
Self-starter with high ownership, attention to detail, and the ability to create clarity in ambiguous environments.
Based in the US.
Willing and able to travel twice a year.

Nice To Haves

Consulting, strategy, or product operations experience.

Responsibilities

Translate long-term growth targets into sequenced ramp plans, operational objectives, and cross-functional execution milestones.
Lead PMO governance across Pods, Product, Finance, EPD, DDC, Manufacturing, and Strategic Sourcing to achieve cost, turnaround-time (TAT), and capacity goals.
Make data-informed decisions affecting cost structure, SLA integrity, and long-term capacity strategy while balancing automation acceleration with operational stability.
Build and own the full production ramp model.
Define and manage risk thresholds, mitigation frameworks, and contingency plans for scale transitions.
Serve as the central source of truth for ramp assumptions and readiness across stakeholders.
Mobilize teams to resolve constraints and protect volume commitments.
Establish execution cadences, dashboards, and visibility frameworks that connect ramp performance to business outcomes.
Ensure cross-functional alignment on trade-offs, sequencing, and capital allocation decisions.