PM Server - (Bistro Attendant)

Peregrine Hospitality•Lebanon, NH

About The Position

As a Bistro Attendant, the PM Server maintains food and beverage quality and presentation at the workstation as directed by a Supervisor or Manager. The role prepares a variety of food options and hot and cold beverages, and serves customers in a friendly, professional, and timely manner. The attendant follows service, operational, health, safety, and security standards; maintains service areas and equipment; handles payments; and works collaboratively with colleagues and other departments. Flexible scheduled shifts may be required based on business needs.

Requirements

High school diploma or GED equivalence.
One year of experience in a similar role.
Ability to work flexible scheduled shifts based on business needs.
Ability to work in a fast-paced environment and multitask.
Ability to lift and/or carry up to 40 pounds frequently.
Ability to stand for extended periods.
Ability to hear, understand, and communicate orally and in writing with staff, vendors, and guests in normal in-person and phone conversations.
Ability to bend, twist, push, pull, stoop, kneel, and ascend and descend a ladder.
Adherence to the company's 4 Keys service culture.

Responsibilities

Maintain high standards of food and beverage quality and presentation at the workstation.
Prepare food options and hot and cold beverages, including coffee and tea drinks that meet quality standards.
Serve food and beverage items quickly, efficiently, and in a friendly, enthusiastic, professional, and timely manner.
Know appropriate table settings and service ware, menu items, prices, preparation methods, and retail items.
Use suggestive selling techniques and make menu recommendations to guests.
Clean or sanitize work areas, utensils, equipment, and service or seating areas.
Check temperatures of freezers, refrigerators, and heating equipment to confirm proper functioning.
Follow service standards, standard operating procedures, health and safety standards, and safety and security procedures.
Handle and maintain equipment properly.
Respond politely and efficiently to orders, questions, concerns, and constructive feedback.
Accurately process cash and credit card payments according to cash-handling procedures.
Complete opening and closing duties according to protocol.
Attend required meetings and training and follow company policies and safety rules.
Work cohesively with coworkers and other departments as part of a team.
Perform other duties as assigned or requested by management.