PM Housekeeper

GATE HR•Ponte Vedra Beach, FL

5d•Onsite

About The Position

Ponte Vedra Inn & Club is seeking a PM Housekeeper to join its Housekeeping team. This role helps create a warm, welcoming, and memorable guest experience by providing exceptional evening turndown service and maintaining the cleanliness, comfort, and presentation of guest accommodations. The PM Housekeeper refreshes guest rooms, replenishes amenities, and ensures details meet the resort’s standards of excellence. The position reports to the Housekeeping Supervisor and Assistant Director of Housekeeping.

Requirements

Ability to work a variable schedule, including evenings, weekends, and holidays.
Strong organizational skills and attention to detail.
Ability to work independently and efficiently with minimal supervision.
Excellent interpersonal and guest service skills.
Commitment to meeting and exceeding guest expectations.
Ability to work collaboratively as part of a team environment.
Energetic, positive, and hospitality-focused attitude.
Ability to stand and walk for extended periods throughout a shift.

Responsibilities

Provide evening turndown service in assigned guest rooms according to established resort standards.
Prepare beds for evening occupancy by turning down bed coverings and arranging pillows and linens.
Place the television remote and HBO guide in the designated presentation area.
Turn on bedside lighting and radio to create a welcoming guest environment.
Refill ice buckets and replenish guest room supplies, including glasses, coffee service items, and napkins.
Close blinds, draw drapes, and verify air conditioning settings for guest comfort.
Replace used towels, robes, bath mats, and other linen items as needed.
Empty, clean, and sanitize wastebaskets and ashtrays.
Refresh and straighten bathroom areas, including wiping tubs, replenishing amenities, and maintaining presentation standards.
Arrange toiletries and guest amenities according to departmental guidelines.
Place a good-night card, mint, and breakfast menu in the designated guest room location.
Maintain cleanliness, organization, and attention to detail in all assigned areas.
Respond to guest requests in a courteous, professional, and service-oriented manner.
Support the Housekeeping team in delivering exceptional guest experiences and maintaining luxury hospitality standards.

Benefits

$500 sign-on bonus: $250 paid on the first paycheck and $250 after 90 days of employment.
Competitive pay.
Paid time off, including vacation, holidays, and sick time.
Medical, dental, vision, life insurance, and disability coverage for eligible team members.
401(k) with company match.
Flexible scheduling opportunities.
Complimentary parking and employee dining café.
Five-Diamond service training and professional development opportunities.
Certifications and continuing education opportunities.
Complimentary uniform dry-cleaning services.
Career growth and advancement opportunities throughout Gate Hospitality Group.
Preferred lodging rates.
Discounted golf and select recreational amenities.