Plumbing Service Technician
About The Position
Magic Electric, Plumbing, Heating and Air is hiring a Plumbing Service Technician for its Boise-area team. The technician diagnoses and repairs plumbing problems independently, provides customers with clear and honest information about their homes, and may mentor apprentices and other technicians. The company emphasizes exceptional workmanship, customer service, professional integrity, teamwork, and opportunities for career growth. The role is field-based, with daily travel to residential and commercial customer sites. Work takes place indoors and outdoors, including confined spaces or adverse conditions. Travel may be up to 25%. Evenings, weekends, or overtime may be required depending on customer demand. Physical tasks include lifting up to 75 pounds, bending, kneeling, crawling, climbing ladders, and standing for extended periods.
Requirements
- High school diploma or equivalent.
- At least 3 years of plumbing service experience is preferred.
- Strong technical knowledge of plumbing systems, diagnostics, and repair practices.
- Valid driver's license with a clean driving record.
- Excellent communication and customer service skills.
- Ability to work independently, manage time effectively, and complete jobs efficiently.
- Ability to pass a background check and drug screening.
- Able to lift up to 75 pounds, bend, kneel, crawl, climb ladders, and stand for extended periods.
Nice To Haves
- Plumbing trade school or technical training.
- Journeyman plumbing license or state-required certification; requirements may vary by location.
- Proficiency with ServiceTitan or similar service management software.
Responsibilities
- Diagnose and repair plumbing issues, including leaks, clogs, fixture replacements, pipe repairs, and water heater installations.
- Perform inspections and preventive maintenance, including testing water pressure, drainage, and system performance.
- Document work performed, materials used, and recommendations; ensure work complies with plumbing codes, OSHA regulations, and company standards.
- Communicate professionally with customers about diagnoses, repairs, and options, and educate them about preventive maintenance and upgrade opportunities.
- Collect payments and maintain truck inventory.
- Collaborate with dispatch, service managers, and team members; support training and mentoring of apprentices and technicians.
- Maintain tools, equipment, and vehicle in safe, clean, working condition.
Benefits
- Weekly pay with incentives and bonuses.
- 401(k) retirement plan with company match.
- Holiday pay, vacation pay, and paid time off.
- Company events and parties.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
