Plumbing Service Technician (Billings)

Williams Plumbing / Williams Civil Construction•Billings, MT

About The Position

Williams Plumbing specializes in home service and repair, helping customers’ plumbing, heating, and cooling systems provide comfort and peace of mind. The Plumbing Service Technician is responsible for plumbing maintenance, repairs, replacements, drain cleaning, and warranty service. The technician works directly with customers to diagnose issues, recommend solutions, and provide quality workmanship. The role also involves communicating effectively with the office and customers and keeping the company-issued service vehicle fully stocked, clean, and organized.

Requirements

  • Current Montana Journeyman or Master Plumbing License.
  • Strong troubleshooting and problem-solving skills.
  • Ability to diagnose plumbing issues and recommend appropriate solutions.
  • Excellent customer service and communication skills.
  • Valid driver's license with an acceptable driving record.

Nice To Haves

  • Previous plumbing service and repair experience preferred.

Responsibilities

  • Perform plumbing maintenance, repairs, and replacements.
  • Provide drain-cleaning and warranty services.
  • Work with customers to diagnose plumbing issues and recommend solutions.
  • Provide quality workmanship and customer service.
  • Communicate effectively with the office and customers.
  • Keep the company-issued service vehicle stocked, clean, and organized.

Benefits

  • Medical insurance with three affordable plans and HSA and FSA options.
  • Employer HSA contribution of $600 for individual coverage or $1,200 for family coverage when selecting the HDHP HSA plan.
  • Telemedicine.
  • Dental and vision insurance.
  • Employer 401(k) match up to 8%, based on company profitability.
  • Paid time off and six paid holidays.
  • Company-paid life insurance.
  • Employee Assistance Program.
  • Accident insurance.
  • Short-term disability insurance.
  • Long-term disability insurance.
  • Pet insurance.
  • Referral bonuses.
  • In-person training events, access to over 60 online courses, and ongoing professional development opportunities.
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