HVAC Service Technician (Billings)

Williams Plumbing / Williams Civil Construction • Billings, MT

4d • Onsite

About The Position

Williams Plumbing and Heating specializes in home service and repair, helping customers maintain comfortable and dependable plumbing, heating, and cooling systems. The HVAC Service Technician performs maintenance, troubleshooting, repairs, and warranty service on HVAC systems. The role also requires communicating effectively with the office and customers and keeping the company-issued service vehicle fully stocked, clean, and organized.

The technician diagnoses and repairs HVAC systems by identifying faulty components and carrying out effective solutions. They handle warranty requests professionally and thoroughly, explain technical issues to customers in understandable terms, and provide friendly service. The position is based in Billings, Montana, with a Monday–Friday schedule from 8 a.m. to 5 p.m.

Requirements

• Strong knowledge of HVAC systems, components, troubleshooting, and diagnostics.
• Ability to identify issues, solve problems, and recommend appropriate solutions.
• Ability to work independently and as part of a team.
• Excellent customer service and communication skills.
• Valid driver's license with an acceptable driving record.

Nice To Haves

• Two or more years of HVAC experience, including service and repair; preferred.

Responsibilities

• Perform maintenance, troubleshooting, and repairs on heating, ventilation, and air conditioning systems.
• Diagnose HVAC issues, identify faulty components, and implement appropriate solutions.
• Handle warranty service requests, including covered repairs or replacements.
• Provide professional customer service and explain technical issues in understandable terms.
• Communicate effectively with the office and customers.
• Keep the company-issued service vehicle fully stocked, clean, and organized.

Benefits

• Competitive wages of $31.50–$45.25 per hour, depending on experience.
• Medical insurance with three plan options, including HSA and FSA options.
• Employer HSA contribution of $600 for individual coverage or $1,200 for family coverage when selecting the HDHP HSA plan.
• Telemedicine.
• Dental and vision coverage.
• Employer 401(k) match up to 8%, based on company profitability.
• Paid time off and six paid holidays.
• Company-paid life insurance.
• Employee Assistance Program.
• Accident insurance.
• Short-term disability insurance.
• Long-term disability insurance.
• Pet insurance.
• Referral bonuses.
• In-person training events, access to over 60 online courses, and ongoing professional development opportunities through Williams Academy.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed