Plumbing Advisor (Sales)
About The Position
Benjamin Franklin Plumbing is seeking an experienced Plumbing Advisor (Sales) to join their team. This role involves meeting directly with homeowners to assess their plumbing needs, recommending repair, replacement, and upgrade solutions, and guiding customers in making informed decisions. It is a customer-facing, in-home sales position that requires strong plumbing knowledge, excellent communication skills, and the ability to build trust while achieving sales targets. The position offers the potential to earn over $150,000 through uncapped commission, supported by an established brand, ongoing training, and a team dedicated to exceptional customer experience.
Requirements
- 5+ years of residential plumbing service and/or in-home plumbing sales experience
- Strong knowledge of residential plumbing systems, repairs, replacements, and upgrades
- Proven experience presenting plumbing solutions and closing in-home sales
- Strong sales performance with the ability to meet and exceed KPIs
- Excellent communication and relationship-building skills
- A consultative sales approach focused on identifying customer needs and recommending the right solution
- Confidence discussing pricing, financing, and multiple service options with homeowners
- Strong organization and follow-through
- Professionalism, reliability, and a commitment to providing an exceptional customer experience
- Ability to work independently while contributing to a collaborative team environment
- Valid driver’s license and ability to meet company driving requirements
- Ability to successfully complete required background and drug screening
Responsibilities
- Meet with homeowners in their homes to understand their plumbing needs and concerns
- Evaluate residential plumbing systems and recommend appropriate repair, replacement, and upgrade solutions
- Present clear, detailed proposals and explain available product, service, and financing options
- Educate customers so they can confidently make informed decisions for their homes
- Build trust and long-term customer relationships through professional, consultative service
- Identify opportunities to recommend additional products and services that provide value to the customer
- Confidently ask for the sale and close opportunities
- Achieve and exceed individual and team sales goals and KPIs
- Collaborate with plumbing technicians, installation teams, and internal departments to ensure a smooth customer experience
- Maintain accurate documentation of proposals, recommendations, sales activity, and customer interactions in ServiceTitan
- Follow company policies, safety standards, and applicable plumbing codes
- Maintain a professional appearance and represent Benjamin Franklin Plumbing positively in customers’ homes
Benefits
- Guaranteed weekly pay
- Uncapped commission with $150,000+ earning potential
- Full-time, year-round work
- 401(k) with employer match
- Medical insurance with HMO, PPO, and HDHP plan options
- Benefits available the first of the month after 30 days of employment
- Paid Time Off (PTO) and paid holidays
- Life Insurance
- Short-Term and Long-Term Disability
- Health Savings Account (HSA) options
- Flexible Spending Accounts (FSA)
- Employee Assistance Program (EAP)
- 24/7 telehealth services
- Company take-home vehicle
- Company fuel card
- Company-provided iPad
- 30% employee discount on our services
- Ongoing training, development, and leadership programs
- Supportive, team-focused work environment
- Champions Club (top performers earn an all-expenses-paid vacation for themselves and a guest)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
