Plumbing Advisor (Sales)
About The Position
Benjamin Franklin Plumbing is hiring an experienced Plumbing Advisor (Sales) for a customer-facing, in-home sales role. The advisor meets with homeowners to evaluate residential plumbing needs, recommend repair, replacement, and upgrade solutions, and help customers make informed decisions. The role calls for strong residential plumbing knowledge, consultative sales skills, and the ability to build trust and close sales. The position offers guaranteed weekly pay and uncapped commission, with earning potential of $150,000+. It is full-time, year-round work and includes ongoing training, tools, and opportunities for professional advancement within Service Minds, which also includes Mister Sparky Electric and One Hour Heating & Air Conditioning.
Requirements
- At least 5 years of residential plumbing service and/or in-home plumbing sales experience.
- Strong knowledge of residential plumbing systems, repairs, replacements, and upgrades.
- Proven experience presenting plumbing solutions and closing in-home sales.
- Strong sales performance and the ability to meet and exceed KPIs.
- Excellent communication and relationship-building skills.
- A consultative sales approach focused on identifying customer needs and recommending suitable solutions.
- Confidence discussing pricing, financing, and multiple service options with homeowners.
- Strong organization and follow-through.
- Professionalism, reliability, and commitment to providing an exceptional customer experience.
- Ability to work independently and contribute to a collaborative team environment.
- Valid driver’s license and ability to meet company driving requirements.
- Ability to successfully complete required background and drug screening.
Responsibilities
- Meet with homeowners in their homes to understand their plumbing needs and concerns.
- Evaluate residential plumbing systems and recommend appropriate repair, replacement, and upgrade solutions.
- Present clear, detailed proposals and explain available product, service, and financing options.
- Educate customers so they can make informed decisions for their homes.
- Build trust and long-term customer relationships through professional, consultative service.
- Identify additional products and services that provide value to customers.
- Ask for the sale and close sales opportunities.
- Achieve and exceed individual and team sales goals and KPIs.
- Collaborate with plumbing technicians, installation teams, and internal departments to support a smooth customer experience.
- Maintain accurate documentation of proposals, recommendations, sales activity, and customer interactions in ServiceTitan.
- Follow company policies, safety standards, and applicable plumbing codes.
- Maintain a professional appearance and represent Benjamin Franklin Plumbing positively in customers’ homes.
Benefits
- Guaranteed weekly pay.
- Uncapped commission with $150,000+ earning potential.
- 401(k) with employer match.
- Medical insurance with HMO, PPO, and HDHP plan options.
- Paid Time Off (PTO) and paid holidays.
- Life insurance.
- Short-term and long-term disability.
- Health Savings Account (HSA) options.
- Flexible Spending Accounts (FSA).
- Employee Assistance Program (EAP).
- 24/7 telehealth services.
- Company take-home vehicle.
- Company fuel card.
- Company-provided iPad.
- 30% employee discount on services.
- Ongoing training, development, and leadership programs.
- Champions Club opportunity for top performers to earn an all-expenses-paid vacation for themselves and a guest.
- Career paths and opportunities for long-term professional advancement.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
