AZ Field Technician

CGP Maintenance & Construction Services Inc•Phoenix, AZ

About The Position

Plumbers install, repair, and maintain pipes, fixtures, and other plumbing systems used for water distribution and wastewater disposal in commercial properties. They work with other trades and laborers to meet project specifications, applicable legislation, building codes, safety requirements, and environmental protection requirements. The role includes installing and servicing plumbing systems and components, identifying tools and equipment, locating and marking positions using technology, assembling valves and fittings, and maintaining water treatment equipment, piping, controls, fixtures, appliances, and related systems. Plumbers test systems for leaks, perform scheduled maintenance, and ensure work meets manufacturer specifications and is properly sized, aligned, supported, and graded. The position averages approximately 40 hours per week, plus on-call service and nights and weekends as needed. Plumbers may be called out at odd hours or work long hours during emergency maintenance and repairs. The role involves customer service, completing job tickets and mileage logs, recording truck-stock use, coordinating with dispatch and office staff, and maintaining professional and safe conduct at client sites. Company uniforms and proper work boots are required. Plumbers must use required personal protective equipment and follow safe work practices.

Requirements

2 to 5 years of plumbing service or drain-cleaning trade experience in a related industry, such as property management, hospitality, retail, or restaurant facility services.
Basic plumbing skills, including replacing faucets and unclogging toilets.
Ability to troubleshoot and identify leaks, backups, and other plumbing issues.
Expertise in low- and high-pressure jetting services.
Expertise operating drain camera equipment.
Ability to use basic hand tools and other equipment and to follow verbal or written directions.
Safe driving ability.
Ability to work well independently and with others, including other trades.
Effective verbal, listening, and written communication skills, including communication with dispatch and office staff.
Ability to understand NTEs and coordinate with the Project Administrator or Service Coordinator to obtain increases when necessary.
Computer skills and ability to use smartphone apps.
Time management and stress management skills.
Honesty, trustworthiness, respectfulness, cultural awareness and sensitivity, flexibility, and sound work ethics.
Ability to maintain strict confidentiality.
Must have basic tools needed to perform the job.
Ability to lift and adjust heavy objects and work outdoors and in awkward positions; ability to maintain safety around sharp, hot, or very cold supplies and equipment, potential poisons and gases, sewer and water odors, power-tool and construction-site noise, dust, and debris.
Ability to concentrate in busy environments and accommodate on-call work, odd hours, and long hours during emergencies.

Nice To Haves

College or technical-school attendance.
Relevant seminars, classes, courses, or training with certificates of completion.

Responsibilities

Install, repair, and maintain plumbing systems and components.
Identify required tools and special equipment; locate and mark positions using technology.
Install supports and hangers for pipes, fixtures, and equipment; assemble and install valves and fittings.
Install, repair, and maintain water treatment equipment, piping, controls, sinks, tubs, toilets, water heaters, water conditioners, plumbing fixtures, appliances, and trim.
Test pipe systems and fixtures for leaks and perform scheduled maintenance on plumbing systems and fixtures.
Ensure installations, repairs, and maintenance meet applicable codes, legislation, manufacturer requirements, and environmental protection requirements, and are properly sized, aligned, supported, and graded.
Participate in assigned on-call rotations and assist the primary on-call technician when needed.
Coordinate with the Project Manager for job clarification and work cooperatively with other trades.
Provide exceptional customer service and inform clients when tasks are complete or when leaving the job site.
Complete job tickets and mileage logs accurately and daily, and record truck-stock use on job tickets.
Maintain professional job-site conduct, wear company uniforms and proper work boots, keep work areas clean, and park company vehicles appropriately.
Follow safety procedures, use personal protective equipment when required, use tools correctly, and inspect ladders before use.
Order equipment and supplies and schedule work as needed.
Communicate with dispatch and office staff, follow client check-in/check-out requirements, and work with the Project Administrator or Service Coordinator to obtain increases when required.
Pick up and deliver supplies and materials and perform preventative maintenance as required.
Maintain confidentiality while performing job duties.