About The Position
Apple’s Ad Platforms group develops advertising technology and services for the App Store, Apple News, Apple Maps, and Apple TV, with an emphasis on performance at scale and user privacy. Apple Ads helps advertisers promote apps and connect with engaged consumers. The Platform Specialist joins the Global Enterprise Accounts team in a hands-on, client-facing account management role supporting direct and agency customers. The role focuses on growing client accounts, optimizing campaigns, and advising customers on how to meet their business goals. The specialist builds long-term partnerships in person and virtually, works with Client Partners and cross-functional teams, and shares market feedback with marketing and product teams. The team aims to achieve revenue and customer satisfaction targets through collaboration and strong customer service.
Requirements
- Demonstrated experience in performance media sales, including experience with a self-serve platform.
- Strong understanding of advertising, the mobile and app market, and the digital space.
- Strategic selling proficiency with enterprise advertisers and agencies, including building strong client relationships and understanding business objectives, goals, and challenges.
- Ability to think strategically about complex issues, apply critical thinking and best practices, and develop tailored recommendations.
- In-depth knowledge of Excel and comfort using AI tools to improve efficiency and output quality.
- Ability to focus on details and trends, respond quickly, and deliver high-quality customer service.
- Passion for cross-team collaboration and shared success.
- Excellent communication and presentation skills, including the ability to listen effectively, socialize ideas across functions, and articulate business visions internally and externally.
- Skilled in data analysis and in providing recommendations aligned with customer goals.
- Ability to build a strong narrative and quantify opportunities with clear recommendations.
Nice To Haves
- Knowledge of Keynote.
Responsibilities
- Own and grow enterprise accounts by recommending campaign optimizations that support clients’ business goals.
- Build long-term partnerships with direct and agency customers, both in person and virtually.
- Work closely with Client Partners, who serve as the frontline business development team.
- Partner with marketing, product, and other cross-functional teams, sharing market sentiment about Apple Ads products.
- Educate clients about Apple Ads solutions and provide consultative support on media, measurement, and creative strategy.
- Analyze data, identify trends and high-impact opportunities, and provide recommendations aligned with customer goals.
- Develop clear narratives and quantify opportunities to pitch and upsell to customers.
- Deliver best-in-class customer service and help achieve revenue and customer satisfaction targets.
- Communicate and present recommendations in person, by video conference, and over the phone.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
