Global Director, Digital Health Solutions Enterprise Accounts

Abbott•Chicago, IL
•$149,300 - $298,700•Remote

About The Position

Abbott is seeking a Global Director, Digital Health Solutions Enterprise Accounts to lead strategy and execution across its most strategic global healthcare customers. The role develops and executes growth strategies across multinational health systems, large integrated provider networks, government healthcare organizations, reference laboratories, and strategic healthcare partnerships worldwide. It works closely with regional commercial leaders, business units, product management, customer success, implementation teams, and executive leadership to drive adoption of Abbott’s digital health ecosystem and meet growth objectives. The position leads global enterprise account strategy, revenue growth, account retention, software expansion, and customer success. It establishes executive relationships with healthcare and government leaders, aligns Abbott solutions with customers’ strategic priorities, and guides complex, multi-year digital transformation strategies. It also leads multi-country contract negotiations and enterprise agreements, sales execution, pipeline management, forecasting, and opportunity governance. The role is remote in the United States and requires travel 75% of the time. The stated base pay range is $149,300–$298,700, with possible variation by location.

Requirements

  • Bachelor’s degree required.
  • At least 10 years of leadership experience in Digital Health, Healthcare IT, Informatics, Enterprise Software, Clinical Technology, Diagnostics, or related healthcare industries.
  • Demonstrated success leading global enterprise account organizations and managing complex multinational healthcare customers.
  • Proven experience driving digital transformation initiatives with executive-level healthcare stakeholders.
  • Extensive experience negotiating complex, multi-year enterprise agreements and strategic partnerships.
  • Demonstrated ability to lead highly matrixed organizations and influence across global teams.
  • Proven record of achieving significant revenue growth, account expansion, and customer retention.

Nice To Haves

  • MBA, MHA, or advanced business degree.
  • Experience in Digital Health, Clinical Decision Support, AI-enabled healthcare solutions, Healthcare Informatics, SaaS, or Enterprise Platforms.
  • Experience working with multinational health systems, government healthcare organizations, and large integrated delivery networks.
  • Knowledge of healthcare interoperability, workflow automation, cloud platforms, analytics, and clinical information systems.

Responsibilities

  • Develop and execute global enterprise account strategies to expand Abbott’s Digital Health Solutions across major healthcare systems, laboratory networks, and strategic accounts.
  • Position Abbott’s end-to-end Digital Health platform, including Diagnostics Informatics, Workflow Automation, Clinical Decision Support, AI-enabled solutions, Remote Care capabilities, and Enterprise Integration offerings.
  • Identify, qualify, and develop strategic opportunities supporting recurring revenue growth and customer transformation objectives.
  • Lead global account planning to drive market expansion, customer adoption, share growth, renewals, and strategic partnerships.
  • Drive global revenue growth, strategic account retention, enterprise software expansion, and long-term customer success outcomes.
  • Achieve bookings, recurring revenue growth, renewal rates, customer adoption metrics, and strategic business objectives.
  • Establish trusted executive relationships with healthcare and government leaders, and serve as Abbott’s executive sponsor for its largest and most strategic healthcare organizations.
  • Understand customer priorities, transformation initiatives, competitive pressures, and digital health roadmaps to align Abbott solutions with strategic business objectives.
  • Drive adoption of Abbott’s Digital Health Solutions value proposition across geographies, business units, and healthcare environments.
  • Lead development of complex, multi-year digital transformation strategies that deliver measurable clinical, financial, operational, and patient-care outcomes.
  • Collaborate with product management, informatics, implementation, customer success, and technical solution teams to support successful deployment and expansion.
  • Lead complex multi-country contract negotiations and enterprise agreements.
  • Drive sales execution, pipeline management, forecasting accuracy, and strategic opportunity governance.
  • Use enterprise analytics, business intelligence, and account management tools to optimize performance, visibility, and customer engagement.
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