Plant Liaison (Nights) - Fort Wayne

Android/Avancez•Roanoke, IN

4d•Onsite

About The Position

The Plant Liaison is the primary point of contact between Voltava and its customers at the customer’s manufacturing facility. The role supports customer relationships, monitors product installation and material flow, and coordinates issue resolution to minimize production disruptions. Working with customer representatives and Company plant leadership, the Plant Liaison communicates concerns promptly, coordinates corrective actions, and helps uphold quality, service, and operational standards. The position is based at a customer facility in Fort Wayne and requires minimal travel.

Requirements

At least three years of experience in a manufacturing or production environment.
High school diploma or equivalent.
Ability to adapt to changing priorities and work additional or non-routine hours as business needs require.
Ability to use Microsoft Office, particularly Excel, and established Company systems.

Nice To Haves

Experience with material handling, production flow, or manufacturing operations.
Familiarity with Company systems, standard operating procedures, process documentation, and flowcharts.

Responsibilities

Build positive customer relationships and follow through on commitments to provide a high-quality customer experience.
Communicate with customer representatives, plant leadership, and cross-functional teams to share information and advance issue resolution.
Investigate problems, identify root causes, and coordinate solutions that minimize production disruptions.
Monitor product installation, material flow, quality concerns, and documentation with attention to detail.
Anticipate potential challenges, take initiative, and remain accountable for resolving issues.
Apply knowledge of manufacturing operations, production processes, and material handling to support efficient workflows.
Collaborate respectfully with diverse teams and contribute to shared operational goals.
Identify opportunities to improve processes, communication, and operational efficiency.
Adapt to changing priorities and work additional or non-routine hours as business needs require.
Use Microsoft Office, particularly Excel, and Company systems for reporting and documentation.