Major-Operations (Fort Wayne)

IU Health•Roanoke, TX

About The Position

The Manager-Major-Operations is a senior DPS leader for a facility or hospital and provides executive leadership for the DPS team. The role coordinates with and serves as a resource to the facility leadership team, including leaders such as the CNO, COO, and Facilities. The position is ultimately responsible for DPS operations for the assigned facility, scope, or area. The role directs and monitors the quality and effectiveness of DPS operations and projects in facilities and holdings throughout the system. It also ensures compliance with relevant safety regulations for Corporate Real Estate facilities, including emergency drills.

Requirements

Bachelor’s degree required.
Five to seven years of experience required.
Leadership experience required.
If the role requires law enforcement duties, an ILEA certification or sworn-officer status is required.
Must never have had a law enforcement officer license denied by final order or revoked.
Must not currently be on suspension or have a voluntary surrender of a law enforcement license in effect.

Responsibilities

Provide executive leadership for the DPS team at an assigned facility or hospital.
Coordinate with and serve as a resource to the facility leadership team.
Oversee DPS operations for the assigned facility, scope, or area.
Direct and monitor the quality and effectiveness of DPS operations and projects across system facilities and holdings.
Ensure compliance with relevant safety regulations for Corporate Real Estate facilities, including emergency drills.
Model IU Health’s mission, vision, and values and align work with the organization’s strategic direction.
Proactively resolve issues, address concerns, identify risks, and improve processes and outcomes.
Guide, mentor, coach, and develop team members; support meaningful work experiences and two-way dialogue.
Communicate work-unit initiatives and strategic context clearly, listen actively, seek input, and respond promptly to information requests.
Collaborate across teams and in matrix environments to develop solutions and achieve organizational goals.
Build and maintain relationships with internal and external customers and provide proactive, responsive customer service.
Promote engagement and an inclusive culture by empowering others and recognizing superior performance.
Create talent management plans, attract and retain talent, and support ongoing feedback, mentoring, training, and development.