Planning Supervisor NSA

Aeroman•Winston-Salem, NC

About The Position

The Planning Supervisor oversees Northstate’s integration and processing of customer-specific work order packages. The role ensures packages are prepared and completed, task-card contents are extracted for resource planning, revisions and changes are communicated, ERP data is complete, and source databases are maintained. The supervisor ensures scope changes during active maintenance projects—including labor-hour and span-time adjustments—are communicated promptly, and distributes package contents to functional parties. The role also oversees task-card processing, supports pre- and post-induction meetings, provides functional teams with ERP reports and work-order information, tracks group performance, coaches employees, and verifies process compliance through documentation review and task data entry in the work booth. The supervisor coordinates with Production Control, Maintenance, customer representatives, and other departments on work-package accuracy, changes, pricing, contract status, and simultaneous contracts. The position oversees Planning Clerks, supports departmental training and process improvement, and initiates or recommends personnel actions. Work takes place in an office, warehouse, and hangar environment, with significant interaction with managers, supervisors, employees, contract workers, and customers.

Requirements

Minimum five years of supervisory experience in general business operations, management, or administration.
High school diploma or GED required.
Proficiency in Microsoft Word, Excel, and Outlook.
Proficiency in Northstate’s ERP system (AMROS) required.
Ability to work safely, follow safety rules and regulations, help prevent unsafe practices, and endorse Northstate’s SMS safety culture.

Nice To Haves

Minimum three years of relevant aircraft-industry experience providing knowledge of aircraft terminology and processes is preferred.

Responsibilities

Oversee preparation of work-order packages for incoming work before release to Maintenance.
Work with Production Control to improve the accuracy of Planning’s work-package import template.
Maintain and update databases with task-level labor hours, special-access information, materials, and tooling requirements.
Prepare work-package and pricing changes as needed and submit change recommendations.
Verify that routine customer work-package data is imported accurately into Northstate’s ERP system.
Interface with customer representatives about contract status, scope changes, and pricing.
Coordinate with departments to ensure appropriate collaboration and information across multiple active contracts.
Support pre-induction meetings through man-hour analysis by task card, flow-chart creation, and identification of critical-path tasks.
Work with customer representatives or their planning departments to ensure required maintenance tasks are correctly assigned to work packages.
Resolve work-package discrepancies with Production Control and Maintenance.
Produce reports as directed and provide functional parties with ERP reports and work-order information.
Recommend continuous-improvement initiatives and serve as a subject matter expert to improve processes, train employees to standards, and support department compliance.
Oversee Planning Clerks in their functional duties and responsibilities.
Initiate and recommend approval of personnel actions, including PTO, pay changes, performance appraisals, promotions, transfers, and leaves of absence.
Interview, select, or recommend employees for hire and provide appropriate departmental training.
Document, report, and investigate accidents in accordance with SMS policy and procedures.
Provide verbal coaching records to adjust or improve employee performance in accordance with company expectations.
Perform other duties as assigned.
Track group performance, coach individuals as needed, verify process compliance through documentation review and work-booth task data entry, and clearly communicate instructions, processes, best practices, and concerns.