Material Supervisor- NSA

Aeroman•Winston-Salem, NC

About The Position

The Materials Supervisor oversees program material requirements and provides daily oversight, training, and direction to assigned personnel. The role emphasizes urgency and ongoing communication, and ensures staff have the direction and planning needed to meet material demands. The supervisor anticipates customer requirements and seeks ways to improve customer satisfaction while representing Flightstar positively and demonstrating professional standards in safety and quality. The position manages material processing, inventory, distribution-center functions, and customer communication in support of aircraft maintenance programs. It also coordinates with production, customers, and planning teams; supports process improvements; and ensures employees perform their duties safely and productively.

Requirements

  • English proficiency required; Spanish is a plus.
  • High school diploma or GED required.
  • At least three years of aircraft-industry supply-chain operations experience required.
  • At least two years in a leadership or management position required.
  • Comprehensive knowledge of warehouse operations and inventory practices.
  • Organizing, planning, and multitasking skills.
  • Strong interpersonal, verbal, and written communication skills to establish and maintain effective working relationships and communicate policies and procedures to employees.
  • Ability to multitask and manage time effectively.
  • Proficiency with MS Office applications.
  • Dependability, accountability, organization, and communication.

Nice To Haves

  • Associate's degree in a related field preferred.
  • Spanish proficiency is a plus.

Responsibilities

  • Communicate with Line Program Managers, Line Supervisors, and customers about parts needed for aircraft undergoing maintenance and information needed to plan upcoming aircraft projects.
  • Ensure parts and assets are properly scanned, received, maintained, issued, and shipped in material processing systems.
  • Attend daily meetings to confirm customer material expectations and provide status updates that support production planning.
  • Interface with customers regarding asset management, ERP system training, and periodic reporting requirements.
  • Manage inventory stock, including replenishment, purchasing reorder points, and stockroom cycle counts.
  • Coordinate with the MRO Solutions Planning department on upcoming projects, pre-draw preparation, tooling, and purchasing requirements.
  • Attend project status meetings and program reviews, and conduct periodic meetings with customer representatives about program needs or performance.
  • Ensure off units are returned promptly to the appropriate customer.
  • Manage distribution-center functions so material requests are processed and consolidated from receipt to work-order lockers or staged in transit bins for expedited delivery to projects.
  • Provide customer service to internal and external customers and foster partnerships with customer representatives and the production team.
  • Monitor work-order shelves and point-of-use locker inventory to ensure leftover materials are properly dispositioned.
  • Initiate and recommend approval of personnel actions, including interviews and selection, hiring, pay changes, performance appraisals, promotions, transfers, and leaves of absence.
  • Organize or participate in ongoing process-improvement activities to maximize operational efficiency.
  • Ensure employees perform duties safely and productively.
  • Perform other duties as assigned.
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