Legal Associate - NSA

PHI Health•Phoenix, AZ

About The Position

The Legal Associate, NSA supports preparation and quality-control review of medical fee dispute arbitration filings under the federal Independent Dispute Resolution process established by the No Surprises Act. The position reports to the Legal Associate, NSA Lead for day-to-day workflow, operational assignments, task prioritization, and performance expectations, and remains subject to direction from PHI Legal management. It requires independent judgment and discretion under attorney supervision in a fast-paced, mission-critical environment. The role may also provide additional legal support at the direction of the General Counsel or other PHI Legal management, including contract review and drafting, litigation support, document retrieval, and general legal, regulatory, compliance, or operational work. The position is designated as Safety Sensitive under the Arizona Medical Marijuana Act.

Requirements

Juris Doctor degree.
Experience in document preparation or review, quality control, or compliance.
Excellent legal writing skills.
Exceptional attention to detail and accuracy.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
Ability to work independently and as part of a team in a fast-paced environment.
Demonstrable maturity, professionalism, and gravitas.
Ability to adapt to changing conditions and develop effective, pragmatic solutions to new situations and problems.
Understanding of personalities and behavioral styles to collaborate with different people and make informed decisions about resourcing, reporting structures, and relationships.
Maintain confidentiality of protected health information and other sensitive data in accordance with HIPAA and applicable PHI policies.
Comply with applicable PHI policies and procedures, including the Respect in the Workplace policy and applicable Human Resources policies.

Nice To Haves

Bar licensure is preferred but not required.
Experience working in healthcare.

Responsibilities

Draft and conduct quality-control reviews of IDR filings, identifying errors, inconsistencies, missing support, and potential legal, factual, or operational risks.
Review, organize, and prepare documents and exhibits for IDR filings.
Meet or exceed team KPIs for timeliness, quality, accuracy, and volume of IDR work.
Assist with quality-control audits and reviews, and updates to IDR filing templates and automated systems.
Use artificial intelligence tools in accordance with PHI policies to improve efficiency and reduce errors, and assist with AI-supported enhancements to IDR drafting, quality review, and automation in coordination with the NSA Lead.
Protect the confidentiality of protected health information and other sensitive data in accordance with HIPAA and PHI policies.
Assist with calendaring and deadline tracking for IDR filings and related activities.
Track certified and withdrawn accounts; update packets; and process or maintain archived accounts.
Collaborate with and respond to PHI departments involved in NSA IDR filings, including Patient Financial Services, Finance, and Information Technology, to address workflow needs and day-to-day questions.
Attend NSA Team meetings and respond to day-to-day questions for NSA Legal as assigned.
Work with Information Technology on management and periodic enhancement of the IDR Platform and packet updates, including pricing changes, good-faith inserts, and static changes.
Assist with training and onboarding new team members.
Use PHI Process or a successor task-management platform for Legal-related tasks as required.
Provide additional legal, regulatory, contract, litigation, or operational support for the Company or its worldwide affiliates as requested by the General Counsel or PHI Legal management.
Perform assigned duties in response to business needs and management direction, completing work accurately, cooperatively, professionally, and on time.
Maintain respectful professional communications, contribute to team collaboration and a respectful workplace, and comply with PHI policies and procedures.