Legal Associate - NSA

PHI Air Medical•Phoenix, AZ

1d•Onsite

About The Position

PHI Health is seeking a dynamic and driven Legal Associate, NSA to join their team in Phoenix, Arizona. This role is crucial in supporting the company's mission of providing top-tier emergency medical services. The Legal Associate will collaborate with industry experts to enhance services and expand reach. PHI Health is the leading air ambulance provider in the United States, known for its safety record and comprehensive services, transporting over 22,000 patients annually. The Legal Associate, NSA will play a key role in preparing and reviewing medical fee dispute arbitration filings under the federal Independent Dispute Resolution (IDR) process of the No Surprises Act (NSA). The position also offers opportunities for additional legal support, including contract review, litigation support, and general legal, regulatory, compliance, or operational assistance, requiring independent judgment under attorney supervision in a fast-paced, mission-critical environment.

Requirements

Juris Doctor degree (bar licensure preferred but not required).
Experience in document preparation / review, quality control, or compliance.
Excellent legal writing skills.
Exceptional attention to detail and accuracy.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
Ability to work independently and as part of a team in a fast-paced environment.
Demonstrable maturity, professionalism, and gravitas.
Able to adapt to changing conditions, and to generate effective and pragmatic solutions to new situations and problems as they arise.
Understanding of personalities and behavioral styles in order to work collaboratively with a variety of people and to make informed decision around resourcing, reporting structures and relationships.

Nice To Haves

Experience working in healthcare a plus.

Responsibilities

Draft and perform quality-control reviews of IDR filings and identify errors, inconsistencies, missing support, and potential legal, factual, or operational risks.
Review, organize, and prepare documents and exhibits for IDR filings.
Meet or exceed established team Key Performance Indicators (KPIs), including expectations relating to the timeliness, quality, accuracy, and volume of IDR work.
Periodically assist with quality-control audits, reviews and updates of our IDR filing templates and automated systems.
Work effectively with artificial intelligence tools, consistent with applicable PHI policies, to increase efficiencies and reduce errors, and assist in developing AI-supported enhancements to IDR drafting, quality review and automation, in coordination with the NSA Lead.
Maintain the confidentiality of protected health information and other sensitive data in accordance with HIPAA and applicable PHI policies.
Assist with applicable calendaring and deadline tracking for upcoming IDR filings and related activities.
Track certified and withdrawn accounts; updating packets and processing or maintaining archived accounts.
Collaborate with, and respond timely and professionally to, other PHI departments with responsibilities for NSA IDR filings, including Patient Financial Services, Finance, Information Technology, and other internal teams, including to address day-to-day NSA questions and workflow needs.
Attend NSA Team meetings and respond to day-to-day questions for NSA Legal, as assigned.
Work with Information Technology on the management and periodic enhancement of the IDR Platform and packet updates, including pricing changes, good-faith inserts, static changes, and similar updates.
Assist with training and onboarding new team members.
Use PHI Process, or any successor task-management platform, for Legal-related tasks as required.
Assist with additional legal, regulatory, contract, litigation or operational matters in support of the Company, or any of its worldwide affiliates, as directed by the General Counsel or other PHI Legal management.
Perform assigned duties consistent with current business needs and management direction, recognizing that responsibilities, priorities, reporting relationships, and workflows may change over time.
Complete assigned work in a timely, cooperative, accurate, and professional manner.
Maintain professional and respectful communications with coworkers, supervisors, internal clients, and other stakeholders.
Contribute positively to team collaboration, morale, cohesion and an orderly and respectful workplace.
Comply with all applicable PHI policies and procedures, including PHI’s Respect in the Workplace policy and applicable Human Resources policies.