Physician Scheduling Coordinator

Renown Health•Reno, NV

About The Position

The Physician Scheduling Coordinator coordinates outpatient and/or facility physician and advanced clinical practitioner (ACP) schedules and templates for medical group practices and troubleshoots physician scheduling issues. The role provides knowledgeable coordination of provider templates and patient scheduling, supports visit preparation and accurate patient instructions, and delivers customer service to patients and physicians. The position serves as a communication link among the engagement center, clinical staff, referring physicians, providers, and patients, helping ensure schedules are structured and used appropriately. It produces and maintains physician schedules according to daily needs and utilization and facilitates vacations and other schedule changes. The position may also assist with hospital transfers, care coordination with case managers, financial resources, appointment questions, patient estimates, and documentation for service authorizations. It may help train clinical and engagement center staff on department-specific templates and visits or procedures. This position does not provide patient care.

Requirements

Ability to read, write, speak, and understand English sufficiently to perform job duties safely and effectively.
Two to three years of experience in a clinical setting is required.
Proficiency with Microsoft Office Suite, including Outlook, PowerPoint, Excel, Teams, and Word.
Ability to use a computer to complete online learning requirements for job-specific competencies, access online forms and policies, and complete online benefits enrollment.

Nice To Haves

Bachelor of Arts or Bachelor of Science in Healthcare.
At least two years of experience in scheduling and insurance authorization.
At least two years of experience in a specialty practice.
Knowledge of medical terminology.
Background in healthcare billing.

Responsibilities

Coordinate outpatient and/or facility physician and advanced clinical practitioner schedules and templates for medical group practices.
Troubleshoot physician scheduling issues on a daily basis.
Coordinate provider templates and patient scheduling, including visit preparation and accurate patient instructions.
Provide customer service to patients and physicians for scheduling and template matters.
Communicate with the engagement center, clinical staff, referring physicians, providers, and patients to support appropriate schedule structure and utilization.
Produce and maintain physician schedules based on daily needs and utilization.
Facilitate vacations and other changes to physician schedules.
May assist with hospital transfers, coordinating care with case managers, financial resources, and questions about scheduled appointments.
May provide patient estimates for services and ensure appropriate documentation is submitted for service authorization.
Assist as needed with training clinical staff and engagement center staff on department-specific templates and visits or procedures.