Scheduling Coordinator - Physician Practice

Lehigh Valley Health Network • Pottsville, PA

3d • Onsite

About The Position

The Scheduling Coordinator works closely with patient navigators, clinicians, hospital staff, referring physicians, and insurance carriers, providing administrative and scheduling support throughout the practices. The role coordinates provider availability and schedules, updates schedules and patient records, and helps address basic patient questions about procedures or directs inquiries to the appropriate person or area. This is an onsite, day-shift position at Lehigh Valley Hospital–Schuylkill, with a stated work schedule of 8:30 a.m. to 5:00 p.m.

Requirements

• High school diploma or GED.
• At least 2 years of experience in a healthcare setting.
• Demonstrated initiative.
• Ability to handle multiple tasks efficiently and in a timely manner.
• Computer skills and word-processing proficiency.
• Knowledge and working use of medical terminology.

Nice To Haves

• Associate’s degree.
• 4 years of experience in a healthcare setting.
• Knowledge of physician practice scheduling software.

Responsibilities

• Obtain the information required to maintain provider schedules.
• Coordinate provider availability to cover practice services, including office hours, inpatient and outpatient services, scheduled meetings and conferences, and vacation or other time off.
• Monitor and update schedules throughout the day and distribute changes to affected parties.
• Anticipate patients’ expectations and educational needs; understand basic requirements for procedures to answer basic inquiries or direct inquiries to the appropriate area or person.
• Monitor use of scheduled time and check schedules for conflicts.
• Update patient charts and electronic health record information with pertinent patient and insurance information.
• Attend and participate in scheduled contract, committee, and all-staff meetings.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED