Physician Scheduling Coordinator

Renown Health • Reno, NV

6d

About The Position

This position coordinates outpatient and/or facility physician and advanced clinical practitioner (ACP) schedules and templates for medical group practices, and troubleshoots daily scheduling issues. It provides knowledgeable coordination of provider templates and patient scheduling, including knowledge of services, visit preparation, accurate patient instructions, and customer service for patients and physicians.

The coordinator serves as a communication link among the engagement center, clinical staff, referring physicians, providers, and patients to ensure schedules are appropriately structured and used. The role may assist with hospital transfers, arranging care with case managers, financial resources, appointment questions, patient estimates, and documentation for service authorizations. It may also help train clinical and engagement center staff on department-specific templates and visits or procedures. The position produces and maintains physician schedules according to daily needs and utilization and facilitates vacation coverage or other schedule changes. This position does not provide patient care.

Requirements

• Ability to read, write, speak, and understand English sufficiently to perform job duties safely and effectively.
• Two to three years of experience in a clinical setting is required.
• Proficiency with Microsoft Office Suite, including Outlook, PowerPoint, Excel, Teams, and Word.
• Ability to use a computer for online learning requirements, access online forms and policies, and complete online benefits enrollment.

Nice To Haves

• Bachelor of Arts or Bachelor of Science in Healthcare preferred.
• At least two years of experience in scheduling and insurance authorization preferred.
• At least two years of experience in a specialty practice preferred.
• Knowledge of medical terminology preferred.
• Background in healthcare billing preferred.

Responsibilities

• Coordinate outpatient and/or facility physician and advanced clinical practitioner schedules and templates.
• Troubleshoot physician scheduling issues on a daily basis.
• Coordinate provider templates, patient scheduling, visit preparation, patient instructions, and customer service.
• Communicate with the engagement center, clinical staff, referring physicians, providers, and patients to ensure schedules are appropriately structured and utilized.
• Assist with hospital transfers, arranging care with case managers, financial resources, and questions related to scheduled appointments, as needed.
• Provide patient estimates for services and ensure appropriate documentation is submitted for service authorizations, as applicable.
• Assist with training clinical staff and engagement center staff on department-specific templates and visits or procedures, as needed.
• Produce and maintain physician schedules based on daily needs and utilization.
• Facilitate vacations and other changes to physician schedules.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed