Physician Relationship Account Manager

Flourish Research•Orlando, FL

11d•$65,000 - $82,000•Remote

About The Position

Flourish Research is hiring a Physician Relationship Account Manager (PRAM) to support established physician partnerships and connect patients with clinical research opportunities. This field-based role builds and maintains relationships with partner physicians and office teams, provides continuing study education, and helps practices participate effectively in partnership programs. The account manager works with site leadership, recruitment, and clinical teams to sustain engagement and address practice barriers after partnerships are established. The role is remote within the United States, with field work at partner physician offices and regular travel within the assigned territory. The schedule is Monday through Friday, 40 hours per week, with occasional evening and weekend work. Compensation is $65,000 to $82,000 per year, depending on experience. The position is classified as exempt.

Requirements

Ability to travel within the assigned territory and maintain reliable transportation.
Ability to properly lift 35 pounds and occasionally more than 35 pounds.

Responsibilities

Maintain ongoing relationships with partner physicians and office staff through regular visits, calls, and follow-up.
Support practice onboarding by explaining partnership expectations, introducing site contacts, and providing referral instructions, approved materials, and information about the physician payment process.
Educate physicians and office teams about active and upcoming studies using approved materials, and coordinate clinical questions with the research team.
Help practices follow established referral and patient-identification workflows; identify barriers and coordinate solutions with site operations and recruitment.
Provide ongoing support for physician education, bidirectional referral, and virtual sub-investigator partnership programs.
Accurately document physician engagement and contracted activities; coordinate payment documentation, submissions, and follow-up through established processes.
Maintain current CRM records and communicate relationship activity, referral barriers, and opportunities to strengthen engagement.
Collaborate with the Physician Engagement team and Research Concierge during partnership transitions, and escalate concerns requiring strategic relationship support.
Protect confidential information and follow applicable policies, agreement requirements, and professional standards.
Represent Flourish Research professionally and courteously when interacting with staff, clients, and vendors.
Perform additional duties as assigned by management.