Physician Relationship Account Manager

Flourish Research•Orlando, FL

10d•Remote

About The Position

Flourish Research is hiring a Physician Relationship Account Manager (PRAM) to support ongoing physician partnerships and connect patients with clinical research opportunities. This field-based role builds relationships with partner physicians and their office teams, provides continued study education, and helps practices participate effectively in established partnership programs. The role works closely with site leadership, recruitment, and clinical teams to sustain engagement and resolve practice barriers after partnerships are established. The position is remote in the United States, with field work at partner physician offices and some remote office work. It requires regular travel within an assigned territory and is scheduled Monday through Friday for 40 hours per week. Occasional evening and weekend work may be required. The role is classified as exempt and pays $65,000 to $82,000 per year, depending on experience.

Requirements

Ability to travel within the assigned territory and maintain reliable transportation.
Ability to properly lift 35 pounds and occasionally more than 35 pounds.
Protect confidential information and follow applicable policies, agreement requirements, and professional standards.

Responsibilities

Maintain ongoing relationships with partner physicians and office staff through regular visits, calls, and follow-up.
Support practice onboarding by reviewing partnership expectations, introducing site contacts, and providing referral instructions, approved materials, and information about the physician payment process.
Educate physicians and office teams on active and upcoming studies using approved materials, and coordinate clinical questions with the research team.
Help practices follow established referral and patient-identification workflows; identify barriers and coordinate solutions with site operations and recruitment.
Provide ongoing support across physician education, bidirectional referral, and virtual sub-investigator partnership programs.
Document physician engagement and contracted activities accurately; coordinate payment documentation, submissions, and follow-up through established processes.
Maintain current CRM records and communicate relationship activity, referral barriers, and opportunities to strengthen engagement.
Collaborate with the Physician Engagement team and Research Concierge during partnership transitions and escalate concerns requiring strategic relationship support.
Protect confidential information and follow applicable policies, agreement requirements, and professional standards.
Represent Flourish Research professionally and courteously in verbal and written communications and appearance when interacting with staff, clients, and vendors.
Perform additional duties as assigned by management.