Physician Account Manager
About The Position
The Physician Account Manager drives territory growth and profitability of laboratory sales by providing service and resolving issues in support of several sales territories. The role works closely with Physician Account Executives as part of a collaborative selling model. This is a field-based position covering Western Denver, Boulder, Steamboat Springs, and surrounding areas. Total earnings, including base salary and an uncapped incentive plan, are $116,000–$121,000 annually. Salary offers depend on factors including skills, training, experience, education, certifications, market conditions, and organizational factors. Successful candidates may also be eligible for annual performance bonus compensation.
Requirements
- Three to four years of experience in sales or account ownership.
- Knowledge of the healthcare industry, particularly laboratory or diagnostics, and general business economics.
- Ability to develop and sustain strong customer relationships.
- Strong planning and organizational skills.
- Excellent oral and written communication and presentation skills.
- Solid PC skills, including Microsoft software.
- Bachelor’s degree.
- Valid driver’s license.
Responsibilities
- Manage accounts through ongoing business reviews of service, logistics, and supplies to identify customer needs.
- Maintain relationships with current accounts to ensure customer retention.
- Drive growth in assigned key accounts.
- Identify and pursue up-selling and cross-selling opportunities in cooperation with Physician Account Executives or Specialty Account Executives.
- Partner with Physician Account Executives to resolve account-specific service issues.
- Partner with the Customer Solutions Group to facilitate, prioritize, and resolve customer service issues.
- Escalate service issues that remain unresolved as appropriate.
- Use available tools and resources, including data, the sales portal, target lists, the Marketing Department, laboratory resources, and regional resources.
- Provide customers with continuing education on new technologies and laboratory testing.
- Ensure compliance with company policies and government regulations.
- Complete administrative tasks thoroughly and promptly.
- Follow up on communications with Physician Account Executives and customers.
Benefits
- Company vehicle and gas card
- Uncapped sales incentive plan
- Commercial new-hire training
- Commercial-specific leadership development program
- Medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours
- Well-being programs
- No-cost annual health assessment program, Blueprint for Wellness®
- healthyMINDS mental health program
- Vacation and health/flex time
- Six holidays plus one “MyDay” off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, with buy-up option
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
