Physician Liaison

Pacific Cancer Care•Los Gatos, CA

1d•Hybrid

About The Position

Pacific Cancer Care is seeking a Physician Liaison to develop and implement a strategic plan for maintaining and increasing healthcare-provider referrals in a designated territory. The position emphasizes data-driven analysis, targeted outreach, territorial expansion, and achieving predetermined regional growth objectives. The liaison is expected to understand the oncology landscape and build productive relationships with referring providers. This is a hybrid role.

Requirements

Bachelor’s degree and 3–5 years of relevant experience in oncology or the healthcare industry.
Candidates without a bachelor’s degree may be considered with at least four additional years of relevant experience, totaling eight years.
Excellent verbal and written communication skills.
Proficiency with CRM and market analytics reporting; Salesforce is preferred.
Ability to produce general analytical territory reports using relevant reporting tools.
Ability to work cooperatively.
Initiative-taking, solution-oriented, and empathetic toward the patient population.
Experience with marketing and communications.
Strong computer skills, including Excel, Word, and PowerPoint.
Ability to travel locally for 80% of the work week.
Ability to adjust to change.

Nice To Haves

Strong knowledge of oncology and non-oncology infusion treatments.
Experience with Salesforce.

Responsibilities

Develop new referral networks and nurture relationships with current referring physicians.
Communicate regularly with referring providers and/or office staff through peer-to-peer interactions, visits, emails, and phone calls.
Use Salesforce and OneAnalytics to analyze market trends, monitor new-patient volumes, develop a territory plan, and track new-patient growth.
Meet weekly visit targets and promptly record activity in Salesforce.
Review monthly performance results, implement monthly variance reporting, and monitor, review, and report activity and outcomes.
Identify and address workflow or system issues that hinder or slow the referral process.
Serve as the point of contact and work alongside physician organization groups for the practice.
Assist in coordinating community speaking events for physicians and clinical staff.
Share competitive intelligence about territory factors, business threats, and relevant information with practice leadership.
Report to the OneOncology Liaison leadership team to support collaboration and mutually beneficial outcomes.
Perform other duties and special projects as assigned.