Physician Administrative Support

Sonic Healthcare USA•Tyler, TX

About The Position

Sonic Healthcare USA is hiring a full-time Physician Administrative Support team member in East Texas. The role assists physicians, managers, and supervisors with operational and administrative duties in a clinical laboratory setting. It supports physician credentialing and medical staff processes, office procedures, records management, meetings, and general physician support. The position may require travel or administrative support at other laboratory locations. The role involves incidental exposure to Protected Health Information (PHI), and employees must follow privacy, confidentiality, and security standards, as well as applicable company policies and federal and state regulations.

Requirements

  • High school diploma or equivalent.
  • Two years of experience in an office administrative support position.
  • Maintain confidentiality and comply with applicable privacy, security, safety, and regulatory standards.

Nice To Haves

  • One to two years of physician credentialing and/or medical staff credentialing experience.

Responsibilities

  • Assist physicians, managers, and supervisors with operational and administrative duties.
  • Prepare materials documenting office procedures and standards.
  • Compile data and run reports for departments and the laboratory.
  • Liaise with hospital medical staff offices regarding hospital privileges, recredentialing requirements, updates, and progress reporting.
  • Perform primary and secondary source verifications for credentialing applications as needed.
  • Ensure physician reappointments and state licensure renewal applications are completed and processed promptly.
  • Recommend and implement office procedural improvements.
  • Organize the retention, protection, retrieval, transfer, and removal of records and files.
  • Schedule meetings and appointments, and coordinate the purchase and maintenance of office equipment.
  • Attend required meetings and participate in committees as requested.
  • Establish and maintain working relationships with managed care representatives.
  • Travel and/or provide administrative support for other laboratory locations as needed.
  • Assist with physician support activities as needed.
  • Maintain compliance with company and department policies and procedures and with federal and state regulations.
  • Maintain confidentiality of employee, patient, client, and company records and issues.
  • Communicate effectively with management, coworkers, and clients to provide quality customer service.
  • Perform other duties and projects as assigned.
  • Comply with state, federal, and professional regulations; company and departmental rules, policies, and procedural manuals; and HIPAA, safety, and OSHA regulations.

Benefits

  • Free lab services for the employee and eligible dependents.
  • Paid Time Off and paid holidays.
  • Medical, dental, and vision insurance.
  • 401(k) retirement plan with a company match.
  • Opportunity to grow within the organization.
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