Physical Therapist Director

Concentra•Oakland, CA

15d

About The Position

The Center Therapy Director supervises therapy staff and provides rehabilitative services to disabled, injured, and diseased patients within a Concentra center. The director aligns care with Concentra Medical Centers’ Injury Process Management, occupational medicine rehabilitation philosophy, and applicable policies, practices, and regulations. The role spends 100% of its time in a center providing direct patient care and leading by example to deliver an exceptional patient experience. It also supports clinical quality, patient and client satisfaction, staffing, business performance, and the development of colleagues. The position is eligible for a base compensation rate of $110,000 to $145,000 annually, depending on job-related factors permitted by applicable law. The posting also advertises potential recruiting, monthly, and quarterly bonus incentives. Applications are accepted on an ongoing basis.

Requirements

Bachelor of Science or advanced degree in Physical Therapy (Doctor of Physical Therapy) from an accredited college or university.
Meet the licensure requirements of the applicable jurisdiction.
Customarily, at least two years of demonstrated clinical experience.
Demonstrate Concentra core competencies: service mentality, attention to detail, sense of urgency, initiative, and flexibility.
Use logic to identify key facts, explore alternatives, make decisions, and propose quality solutions.
Demonstrate outstanding customer service and tact and professionalism when dealing with people.
Handle sensitive and confidential information, including HIPAA and PHI, in accordance with federal and state laws and company policies.
Demonstrate outstanding clinical knowledge of physical and occupational therapy services.
Demonstrate dedication to Concentra’s occupational medicine therapy philosophy.
Demonstrate interest in leading therapy staff, leadership qualities, and administrative abilities relevant to the role.
Demonstrate excellent communication skills, sound judgment, decision-making ability, and ability to motivate employees.

Responsibilities

Spend 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience.
Manage clinical center metrics related to quality outcomes and hold therapists accountable.
Demonstrate the components of the Physical Therapy Guidebook and the Perfect PT visit.
Manage clinical outcomes and address outlier cases with staff therapists.
Ensure clinical workflows optimize patient capture, referral processing, and scheduling.
Execute therapy plans with a focus on early intervention and same-day evaluation.
Create a professional, collaborative work environment that promotes teamwork, quality, exceptional outcomes, and patient safety.
Work with the DTO to identify clinical improvement opportunities.
Build relationships with employers, referral sources, and payer groups through routine communication and engagement.
Use clinical systems effectively to support documentation, appropriate coding, charge capture, and follow-through on patient care orders.
Ensure compliance with applicable State Practice Acts, rules and regulations, and workers’ compensation regulations.
Drive center patient and client experience and satisfaction metrics.
Participate in CLT meetings with the COD and CMD to improve quality and patient safety, manage outliers, and support center development and growth.
Maintain relationships with center clients and payers and respond to requests within 24 hours.
Work with the DTO and CLT to manage clinical and support staffing levels and proficiencies to optimize satisfaction, workflows, and efficiency.
Promote and exemplify Orange Book values for center colleagues.
Develop staff therapists and PTSS through all aspects of the talent life cycle.
Foster collaboration, professionalism, safety, quality care, continuous improvement, and recognition.
Promote collaboration within the CLT and across disciplines to achieve clinical and business outcomes.
Understand and provide input on center financial drivers and outcomes to support the annual business plan.
Promote center initiatives and workflows consistent with those in other centers.
Provide input to the center budget and key business metrics.

Benefits

Up to $30,000 recruiting bonus potential and monthly and quarterly bonus incentives.
Paid time off (PTO), paid holidays, and paid sick/EID days.
Set schedule and flexible per diem opportunities.
Medical and prescription plans.
Basic and enhanced dental and vision plans.
Supplemental health benefits, including accident, critical illness, and hospital indemnity insurance.
LifeWorks employee assistance program.
Company-funded HSA.
Short-term disability and company-paid long-term disability.
Pre-tax health care and dependent care spending accounts.
Training in the occupational medicine process management model.
Medical experts panel and Concentra CME courses.
New hire learning program and Occupational Health University.
Leadership development program and manual therapy certification.
Yearly CME stipend and CME time.
Tuition reimbursement and professional on-demand learning modules.
Malpractice insurance.
Opportunities for advancement locally and nationally.
Traditional and Roth 401(k) with employer match.
Competitive salary and incentive/RVU bonus.
Colleague referral bonus program and colleague discount program.
Relocation assistance when applicable.
Commuter benefits.
Identity theft services.