Physical Therapist Director

Concentra•Oakland, CA

10d•$110,000 - $145,000•Onsite

About The Position

The Center Therapy Director provides rehabilitative services to disabled, injured, and diseased patients while carrying out supervisory duties within a Concentra center. The role follows Concentra Medical Centers’ Injury Process Management approach, occupational medicine rehabilitation philosophy, and applicable policies, practices, and regulations. The director spends all working time in a center providing direct patient care and leading by example to deliver an exceptional patient experience. The director manages clinical outcomes, workflows, staffing, patient and client experience, and business performance. They develop staff therapists and PTSS, foster collaboration and safety, build relationships with employers, referral sources, and payers, and contribute to center financial planning and annual business goals. The position requires compliance with applicable practice and workers’ compensation regulations and careful handling of confidential information. The role offers a recruiting bonus potential of up to $30,000 and monthly and quarterly bonus incentives. Base compensation is listed as $110,000 to $145,000 annually, depending on job-related factors. Applications are accepted on an ongoing basis.

Requirements

Bachelor of Science or advanced degree in Physical Therapy (Doctor of Physical Therapy) from an accredited college or university.
Meet licensure requirements of the jurisdiction.
Customarily at least two years of demonstrated clinical experience.
Demonstrate Concentra core competencies: Service Mentality, Attention to Detail, Sense of Urgency, Initiative, and Flexibility.
Use logic to identify key facts, explore alternatives, and propose quality solutions when making decisions or solving problems.
Demonstrate outstanding customer service and tact and professionalism when dealing with people.
Handle sensitive and confidential information, including HIPAA and PHI, in accordance with federal and state laws and company policies.
Demonstrate outstanding clinical knowledge of physical and occupational therapy services.
Demonstrate dedication to Concentra’s occupational medicine therapy philosophy.
Demonstrate interest in leading therapy staff.
Demonstrate leadership qualities and administrative abilities relevant to the role.
Demonstrate excellent communication, judgment, decision-making, and employee-motivation skills.

Responsibilities

Provide direct patient care in the center and lead by example to create an exceptional patient experience.
Manage clinical center metrics related to quality outcomes and hold therapists accountable.
Demonstrate the components of the Physical Therapy Guidebook and the Perfect PT visit.
Manage clinical outcomes and address outlier cases with staff therapists.
Ensure clinical workflows optimize patient capture, referral processing, and scheduling.
Execute therapy plans with a focus on early intervention and same-day evaluation.
Create a professional, collaborative working environment that promotes teamwork, quality, outcomes, and patient safety.
Work with DTO to identify clinical improvement opportunities.
Build relationships with employers, referral sources, and payer groups through routine communication and engagement.
Use clinical systems to support efficient documentation, appropriate coding, charge capture, and follow-through on patient care orders.
Ensure compliance with applicable State Practice Acts, rules and regulations, and workers’ compensation regulations.
Drive patient and client experience and satisfaction metrics.
Participate in CLT meetings with COD and CMD to improve quality and patient safety, manage outliers, and support center business growth.
Maintain relationships with center clients and payers and respond to requests within 24 hours.
Work with DTO and CLT to manage clinical and support staffing levels and proficiencies to optimize satisfaction, workflows, and efficiency.
Promote and exemplify Orange Book values for center colleagues.
Develop staff therapists and PTSS throughout the colleague talent life cycle.
Foster collaboration, professionalism, safety, quality care, continuous improvement, and recognition.
Promote collaboration within CLT and across disciplines to achieve clinical and business outcomes.
Understand and provide input on center financial drivers and outcomes to support the annual business plan.
Promote initiatives and workflows consistent with those of other centers.
Contribute financial awareness and input to the center budget and key business metrics.

Benefits

Generous paid time off (PTO)
Paid holidays
Paid sick/EID days
Set schedule
Flexible per diem opportunities
Medical and prescription plans
Basic and enhanced dental and vision plans
Supplemental health benefits, including accident, critical illness, and hospital indemnity insurance
LifeWorks employee assistance program
Company-funded HSA
Short-term disability
Pre-tax health care and dependent care spending accounts (FSA)
Training in Concentra’s occupational medicine process management model
Medical Experts Panel (MEP)
Concentra CME courses
New hire learning program
Occupational Health University
Leadership development program
Manual therapy certification
Yearly CME stipend and CME time
Tuition reimbursement
Professional On-demand Learning Modules
Malpractice insurance
Opportunities for advancement locally and nationally
Traditional and Roth 401(k) with employer match
Competitive salary
Colleague referral bonus program
Colleague discount program
Life insurance and disability coverage
Relocation assistance when applicable
Incentive/RVU bonus
Commuter benefits
Identity theft services
Company-paid long-term disability
Up to $30,000 recruiting bonus potential
Monthly and quarterly bonus incentives