Physical Therapist Director

Concentra•Albuquerque, NM

10d

About The Position

The Center Therapy Director supervises therapy staff and provides rehabilitative services to patients with disabilities, injuries, and diseases in a Concentra center. The director aligns care with Concentra Medical Centers’ Injury Process Management approach, occupational medicine rehabilitation philosophy, and applicable policies, practices, and regulations. The role combines direct patient care with clinical leadership, operational oversight, colleague development, and attention to clinical and business outcomes.

Requirements

Bachelor of Science or advanced degree in Physical Therapy, including a Doctor of Physical Therapy, from an accredited college or university.
Meet the licensure requirements of the applicable jurisdiction.
Customarily at least two years of demonstrated clinical experience.
Demonstrate Concentra Core Competencies: Service Mentality, Attention to Detail, Sense of Urgency, Initiative, and Flexibility.
Use logic to identify key facts, explore alternatives, and propose quality solutions when making decisions or solving problems.
Demonstrate outstanding customer service and tact and professionalism when dealing with people.
Handle sensitive and confidential information, including HIPAA and PHI, in accordance with federal and state laws and company policies.
Demonstrate outstanding clinical knowledge of physical and occupational therapy services.
Demonstrate dedication to Concentra’s occupational medicine therapy philosophy.
Demonstrate interest in leading therapy staff.
Demonstrate leadership qualities and administrative abilities relevant to the role.
Demonstrate excellent communication, sound judgment, decision-making, and employee motivation skills.

Responsibilities

Spend 100% of work time in a center providing direct patient care, leading by example, and creating an exceptional patient experience.
Manage clinical center metrics related to quality outcomes and hold therapists accountable for them.
Consistently demonstrate the components of the Physical Therapy Guidebook and the Perfect PT visit.
Manage clinical outcomes and address outlier cases with staff therapists.
Ensure clinical workflows optimize patient capture, referral processing, and scheduling.
Execute each patient’s therapy plan with an emphasis on early intervention and same-day evaluation.
Create a professional, collaborative work environment that promotes teamwork, quality, outcomes, and patient safety.
Work with the DTO to identify clinical improvement opportunities.
Build relationships with employers, referral sources, and payer groups through routine communication and engagement.
Use clinical systems effectively to support documentation, appropriate coding, charge capture, and follow-through on patient care orders.
Ensure compliance with applicable state practice acts, rules and regulations, and workers’ compensation regulations.
Drive patient and client experience and satisfaction metrics.
Participate in CLT meetings with the COD and CMD to improve quality, patient safety, and outlier management, and to support center business development.
Maintain and cultivate relationships with center clients and payers, responding to requests within 24 hours.
Work with the DTO and CLT to manage clinical and support staffing levels and proficiencies to optimize satisfaction, workflows, and efficiency.
Promote, cultivate, and exemplify Orange Book values among center colleagues.
Develop staff therapists and PTSS throughout the talent life cycle.
Foster collaboration, professionalism, patient and colleague safety, quality care, continuous improvement, and recognition.
Lead and promote collaboration within the CLT and across disciplines to achieve clinical and business outcomes.
Understand and provide input on center financial drivers and outcomes to support the annual business plan.
Promote center initiatives and workflows that are consistent with those at other centers.
Demonstrate financial awareness and provide input on the center budget and key business metrics.

Benefits

$30,000 bonus and eligibility for monthly and quarterly bonuses.
Generous paid time off (PTO), paid holidays, and paid sick/EID days.
Set schedule.
Flexible per diem opportunities.
Medical and prescription plans.
Basic and enhanced dental and vision plans.
Supplemental health benefits, including accident, critical illness, and hospital indemnity insurance.
LifeWorks employee assistance program.
Company-funded HSA.
Short-term disability.
Pre-tax health care and dependent care spending accounts (FSA).
Training in Concentra’s occupational medicine process management model.
Medical Experts Panel (MEP).
Concentra CEU courses.
New hire learning program.
Occupational Health University.
Leadership development program.
Manual therapy certification.
Yearly CEU stipend and CEU time.
Tuition reimbursement.
Professional on-demand learning modules.
Malpractice insurance.
Opportunities for advancement locally and nationally.
Traditional and Roth 401(k) with employer match.
Competitive salary.
Colleague referral bonus program.
Colleague discount program.
Life insurance and disability coverage.
Relocation assistance when applicable.
Incentive/RVU bonus.
Commuter benefits.
Identity theft services.
Company-paid long-term disability.