Physical Therapist Center Therapy Director

Concentra•Los Angeles, CA

9d•Onsite

About The Position

The Center Therapy Director supervises therapy staff and provides rehabilitative services to patients with disabilities, injuries, and diseases within a Concentra center. The role follows Concentra Medical Centers’ Injury Process Management approach, occupational medicine rehabilitation philosophy, and applicable policies, practices, and regulations. The director spends all working time in a center providing direct patient care while leading by example and supporting an exceptional patient experience. The director oversees clinical outcomes, workflows, staffing, patient and client satisfaction, and center business metrics. The role also supports staff development, compliance, collaboration, and continuous improvement. Compensation includes a base salary range of $95,000 to $125,000 annually, depending on job-related factors, plus an annual stipend of $12,000. The posting also mentions potential recruitment and bonus incentives.

Requirements

Bachelor of Science or an advanced degree in Physical Therapy, including a Doctor of Physical Therapy, from an accredited college or university.
Meet the licensure requirements of the jurisdiction.
Customarily at least two years of demonstrated clinical experience.
Demonstrate outstanding clinical knowledge of physical or occupational therapy services.
Demonstrate dedication to Concentra’s occupational medicine therapy philosophy.
Demonstrate interest in leading therapy staff, leadership qualities, and administrative abilities relevant to the responsibilities.
Demonstrate excellent communication skills and sound judgment, decision-making, and employee motivation abilities.
Demonstrate service mentality, attention to detail, sense of urgency, initiative, and flexibility.
Use logic to identify key facts, explore alternatives, and propose quality solutions when making decisions or solving problems.
Provide outstanding customer service and deal with people tactfully and professionally.
Handle sensitive and confidential information, including HIPAA and PHI, in accordance with federal and state laws and company policies.
Maintain discretion and secure management of confidential and critical information.

Responsibilities

Provide direct patient care in the center, lead by example, and create an exceptional patient experience.
Manage clinical center metrics related to quality outcomes and hold therapists accountable.
Demonstrate the components of the Physical Therapy Guidebook and the Perfect PT visit.
Manage clinical outcomes and address outlier cases with staff therapists.
Ensure clinical workflows optimize patient capture, referral processing, and scheduling.
Execute therapy plans with a focus on early intervention and same-day evaluation.
Create a professional, collaborative working environment that promotes teamwork, quality, outcomes, and patient safety.
Work with the DTO to identify clinical improvement opportunities.
Build relationships with employers, referral sources, and payer groups through regular communication and engagement.
Use clinical systems effectively to support documentation, appropriate coding, charge capture, and completion of patient care orders.
Ensure compliance with applicable State Practice Acts, rules and regulations, and workers’ compensation regulations.
Drive patient and client experience and satisfaction metrics.
Participate in CLT meetings with the COD and CMD to improve quality and patient safety, manage outliers, and support center development and growth.
Maintain relationships with center clients and payers and respond to requests within 24 hours.
Work with the DTO and CLT to manage clinical and support staffing levels and proficiencies to optimize patient satisfaction, workflows, and efficiency.
Promote and exemplify Orange Book values among center colleagues.
Develop staff therapists and PTSS throughout the colleague talent life cycle.
Foster collaboration, professionalism, safety, quality care, continuous improvement, and reward and recognition.
Promote collaboration within the CLT and across disciplines to achieve clinical and business outcomes.
Understand and provide input on center financial drivers and outcomes, including GRV, PI, new injuries, and TAT, to support the annual business plan.
Promote center initiatives and workflows consistent with those in other centers.
Contribute financial awareness and input to the center budget and key business metrics.

Benefits

Up to $15,000 recruitment bonus potential and monthly and quarterly bonus incentives.
Generous paid time off (PTO), paid holidays, and paid sick/EID days.
Set schedule and flexible per diem opportunities.
Medical and prescription plans.
Basic and enhanced dental and vision plans.
Supplemental health benefits, including accident, critical illness, and hospital indemnity insurance.
LifeWorks employee assistance program.
Company-funded HSA.
Short-term disability and company-paid long-term disability.
Pre-tax health care and dependent care spending accounts.
Training in the occupational medicine process management model, medical experts panel, CME courses, and a new hire learning program.
Occupational Health University and leadership development program.
Manual therapy certification.
Yearly CME stipend and CME time.
Tuition reimbursement and professional on-demand learning modules.
Malpractice insurance.
Opportunities for advancement locally and nationally.
Traditional and Roth 401(k) with employer match.
Competitive salary and annual stipend.
Colleague referral bonus and discount programs.
Relocation assistance when applicable.
Incentive/RVU bonus.
Commuter benefits.
Identity theft services.