Physical Therapist Center Therapy Director

Concentra•Rohnert Park, CA

10d

About The Position

The Center Therapy Director provides direct rehabilitative care to patients with disabilities, injuries, and diseases while leading therapy services within a Concentra center. The role aligns clinical practice with Concentra’s occupational medicine rehabilitation philosophy, Injury Process Management, and applicable policies, practices, and regulations. The director leads by example, manages clinical outcomes and center metrics, supports staff development, and helps maintain excellent patient and client experiences. The role also contributes to center operations and business performance, including staffing, workflows, budgets, and key financial metrics. The position requires discretion and secure handling of confidential and critical information.

Requirements

Bachelor of Science or advanced degree in Physical Therapy, including a Doctor of Physical Therapy, from an accredited college or university.
Meet the licensure requirements of the applicable jurisdiction.
Customarily at least two years of demonstrated clinical experience.
Demonstrated outstanding clinical knowledge of physical and occupational therapy services.
Demonstrated dedication to Concentra’s occupational medicine therapy philosophy.
Demonstrated interest in leading therapy staff.
Demonstrated leadership qualities and administrative abilities relevant to the responsibilities.
Excellent communication skills and the ability to exercise sound judgment, make decisions, and motivate employees.
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions.
Outstanding customer service skills and the ability to interact with people tactfully and professionally.
Ability to properly handle sensitive and confidential information, including HIPAA and PHI, in accordance with applicable laws and company policies.
Concentra Core Competencies: Service Mentality, Attention to Detail, Sense of Urgency, Initiative, and Flexibility.

Responsibilities

Spend 100% of working time in a center providing direct patient care, leading by example, and creating an exceptional patient experience.
Manage clinical center metrics related to quality outcomes and hold therapists accountable for performance.
Demonstrate the components of the Physical Therapy Guidebook and the Perfect PT visit.
Manage clinical outcomes and address outlier cases with staff therapists.
Ensure clinical workflows support patient capture, referral processing, and scheduling.
Execute therapy plans focused on early intervention and same-day evaluation.
Create a professional, collaborative environment that promotes teamwork, quality, patient safety, and exceptional outcomes.
Work with the DTO to identify clinical improvement opportunities.
Build relationships with employers, referral sources, and payer groups through routine communication and engagement.
Use clinical systems to support documentation, appropriate coding, charge capture, and follow-through on patient care orders.
Ensure compliance with applicable State Practice Acts, rules and regulations, and workers’ compensation regulations.
Drive patient and client experience and satisfaction metrics.
Participate in CLT meetings with the COD and CMD to improve quality and patient safety, manage outliers, and support center business development.
Maintain relationships with center clients and payers and respond to requests within 24 hours.
Work with the DTO and CLT to manage clinical and support staffing levels and proficiencies to optimize satisfaction, workflows, and efficiency.
Promote and exemplify Orange Book values among center colleagues.
Develop staff therapists and PTSS throughout the colleague talent life cycle.
Foster collaboration, professionalism, safety, quality care, continuous improvement, and recognition.
Promote collaboration within the CLT and across disciplines to achieve clinical and business outcomes.
Understand and provide input on center financial drivers and outcomes, including GRV, PI, new injuries, and TAT, to support the annual business plan.
Promote center initiatives and workflows consistent with those in other centers.
Contribute financial awareness and input to the center budget and key business metrics.
Handle confidential and critical information with ongoing discretion and secure information management.

Benefits

Up to $30,000 recruiting bonus potential and monthly and quarterly bonus incentives.
Paid time off (PTO), paid holidays, and paid sick/EID days.
Medical and prescription plans.
Dental and vision plans, including basic and enhanced options.
Supplemental health benefits, including accident, critical illness, and hospital indemnity insurance.
LifeWorks employee assistance program.
Company-funded health savings account (HSA).
Short-term disability and company-paid long-term disability.
Pre-tax health care and dependent care flexible spending accounts.
Training in Concentra’s occupational medicine process management model.
Medical experts panel and Concentra CME courses.
New hire learning program and Occupational Health University.
Leadership development program and manual therapy certification.
Yearly CME stipend and CME time.
Tuition reimbursement and professional on-demand learning modules.
Malpractice insurance.
Opportunities for advancement locally and nationally.
Traditional and Roth 401(k) with employer match.
Competitive salary.
Colleague referral bonus program and colleague discount program.
Relocation assistance when applicable.
Incentive/RVU bonus.
Commuter benefits.
Identity theft services.
Flexible per diem opportunities.