Physical Therapist Center Therapy Director

Concentra•Los Angeles, CA

10d•Onsite

About The Position

As the Center Therapy Director at Concentra, you provide rehabilitative services to patients with disabilities, injuries, and diseases while carrying out supervisory duties. The role is based in a center and involves spending 100% of your time providing direct patient care and leading by example. You align care with Concentra Medical Centers’ Injury Process Management approach, occupational medicine rehabilitation philosophy, and applicable policies, practices, and regulations. You oversee clinical outcomes, quality, patient and client experience, workflows, staffing, and business performance. You also develop and support therapy colleagues, collaborate with center leadership and other disciplines, and maintain relationships with employers, referral sources, and payers. The position requires ongoing discretion and secure handling of confidential and critical information. The listed annual base compensation range is $95,000 to $130,000, depending on job-related factors. The position is also eligible for up to a $12,000 CTD stipend. The overview additionally mentions recruiting bonus potential of up to $15,000 and monthly and quarterly bonus incentives.

Requirements

Bachelor of Science or advanced degree in Physical Therapy (Doctor of Physical Therapy) from an accredited college or university.
Meet the licensure requirements of the applicable jurisdiction.
Customarily at least two years of demonstrated clinical experience.
Demonstrate Concentra Core Competencies: service mentality, attention to detail, sense of urgency, initiative, and flexibility.
Use logic to identify key facts, explore alternatives, and propose quality solutions when making decisions or solving problems.
Demonstrate outstanding customer service and interact with people tactfully and professionally.
Handle sensitive and confidential information, including HIPAA and PHI, in accordance with federal and state laws and company policies.
Demonstrate outstanding clinical knowledge of physical and occupational therapy services.
Demonstrate dedication to Concentra’s occupational medicine therapy philosophy.
Demonstrate interest in leading therapy staff.
Demonstrate leadership qualities and administrative abilities relevant to the role.
Demonstrate excellent communication skills, sound judgment, decision-making, and the ability to motivate employees.

Responsibilities

Spend 100% of working time in a center providing direct patient care, leading by example, and creating an exceptional patient experience.
Manage clinical center metrics related to quality outcomes and hold therapists accountable for performance.
Demonstrate the components of the Physical Therapy Guidebook and the Perfect PT visit.
Manage clinical outcomes and address outlier cases with staff therapists.
Ensure clinical workflows support patient capture, referral processing, and scheduling.
Execute each patient’s therapy plan with a focus on early intervention and same-day evaluation.
Create a professional, collaborative working environment that promotes teamwork, quality, outcomes, and patient safety.
Work with the DTO to identify clinical improvement opportunities.
Develop relationships with employers, referral sources, and payer groups through routine communication and engagement.
Use clinical systems effectively for supportive documentation, appropriate coding, charge capture, and follow-through on patient care orders.
Ensure compliance with applicable state practice acts, rules and regulations, and workers’ compensation regulations.
Drive patient and client experience and satisfaction metrics.
Participate in CLT meetings with the COD and CMD to improve quality and patient safety, manage outliers, and support the center’s ongoing development and growth.
Maintain relationships with center clients and payers and respond to requests within 24 hours.
Work with the DTO and CLT to manage clinical and support staffing levels and proficiencies to optimize satisfaction, workflows, and efficiency.
Promote and exemplify Orange Book values for center colleagues.
Develop staff therapists and PTSS throughout the talent life cycle.
Foster collaboration, professionalism, safety, quality care, continuous improvement, and recognition.
Promote collaboration within the CLT and across disciplines to achieve clinical and business outcomes.
Understand and provide input on center financial drivers and outcomes, including GRV, PI, new injuries, and TAT, to support the annual business plan.
Promote center initiatives and workflows consistent with those in other centers.
Contribute financial awareness and input to the center budget and key business metrics.
Handle confidential and critical information with ongoing discretion and secure information management.

Benefits

Generous paid time off (PTO)
Paid holidays
Paid sick/EID days
Medical and prescription plans
Basic and enhanced dental and vision plans
Supplemental health benefits, including accident, critical illness, and hospital indemnity insurance
LifeWorks employee assistance program
Company-funded HSA
Short-term disability
Pre-tax health care and dependent care spending accounts (FSA)
Training in the occupational medicine process management model
Medical Experts Panel (MEP)
Concentra CME courses
New hire learning program
Occupational Health University
Leadership development program
Manual therapy certification
Yearly CME stipend and CME time
Tuition reimbursement
Professional On-demand Learning Modules
Malpractice insurance
Advancement opportunities locally and nationally
Traditional and Roth 401(k) with employer match
Competitive salary
Colleague referral bonus program
Colleague discount program
Life insurance and disability coverage
Relocation assistance when applicable
Incentive/RVU bonus
Commuter benefits
Identity theft services
Company-paid long-term disability
Up to $15,000 recruiting bonus potential
Monthly and quarterly bonus incentives
Up to $12,000 CTD stipend