Physical Therapist Associate Director of Clinical Services

Concentra • Mendota Heights, MN

11d • $86,000 - $120,000

About The Position

Concentra is seeking a full-time Associate Director of Clinical Physical Therapy Services. The role builds clinical teams focused on service delivery, key business metrics, clinician support, and growth of core business. It implements strategy and maintains internal and external relationships across assigned markets while ensuring superb patient care, satisfaction, and employer experience. The position is accountable for therapy management of all centers and onsite locations within its area of responsibility.

The role spends 100% of its time in a center providing direct patient care, leading by example, and demonstrating an exceptional patient experience. Depending on the assignment, the Associate Director assumes the role and responsibilities of the Center Therapy Director (CTD) at a location or as the Market Float. The role has variable direct reports and budget responsibility.

The position offers a base compensation range of $86,000 to $120,000 annually, depending on job-related factors such as experience, work location, and seniority. It is eligible for incentives, including an incentive/RVU bonus. Applications are accepted on an ongoing basis.

Requirements

• Meet the licensure requirements of the applicable jurisdiction.
• Have clinical experience without an occupational health background, or two years of experience with an occupational health background.
• Demonstrate clinical knowledge of physical and occupational therapy services.
• Demonstrate dedication to Concentra’s philosophy of therapy in occupational medicine.
• Demonstrate interest in leading therapy staff.
• Demonstrate leadership qualities and administrative abilities relevant to the job responsibilities.
• Demonstrate strong communication skills and the ability to exercise proper judgment, make decisions, and motivate employees.

Responsibilities

• Spend 100% of working time in a center providing direct patient care, leading by example, and demonstrating an exceptional patient experience.
• Assume the role and responsibilities of the Center Therapy Director (CTD), either at a specific location or as the Market Float.
• Consistently demonstrate all components of the Physical Therapy Guidebook and the Perfect PT visit.
• Identify and communicate opportunities to improve clinical quality, workflows, and safety at center and market levels to the DTO.
• Drive patient and client experience and satisfaction metrics.
• Practice the Perfect PT visit and service delivery, leading by example.
• Work with the DTO and medical colleagues to identify clinical improvement opportunities.
• Collaborate with operations to ensure appropriate support workflows that foster a caring treatment environment.
• Maintain and leverage relationships with employers, payers, referral sources, networks, and local communities to drive market growth; respond to requests within 24 hours.
• Mentor and train future clinical leaders while treating patients.
• Foster collaboration, professionalism, patient and colleague safety, quality care, continuous improvement, and reward and recognition.
• Assist with or lead clinical meetings for the DTO as needed.
• Understand center financial drivers and outcomes to achieve the annual business plan.
• Assist the DTO, ADO, and EA with staffing adjustments for unforeseen coverage needs.

Benefits

• Generous paid time off (PTO)
• Paid holidays
• Paid sick days
• Set schedule
• Flexible per diem opportunities
• Medical and prescription plans
• Basic and enhanced dental and vision plans
• Supplemental health benefits, including accident, critical illness, and hospital indemnity insurance
• LifeWorks employee assistance program
• Company-funded HSA
• Short-term disability
• Pre-tax health care and dependent care spending accounts (FSA)
• Training in Concentra’s occupational medicine process management model
• Medical Experts Panel (MEP)
• Concentra CEU courses
• New hire learning program
• Occupational Health University
• Leadership development program
• Manual therapy certification
• Yearly CEU stipend and CEU time
• Tuition reimbursement
• Professional On-demand Learning Modules
• Malpractice insurance
• Opportunities for advancement locally and nationally
• Traditional and Roth 401(k) with employer match
• Competitive salary
• Colleague referral bonus program
• Colleague discount program
• Life insurance and disability coverage
• Relocation assistance when applicable
• Incentive/RVU bonus
• Commuter benefits
• Identity theft services
• Company-paid long-term disability

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed