Physical Security Coordinator

Nelnet Servicing•Lincoln, NE

About The Position

The Physical Security Coordinator coordinates and maintains Nelnet’s physical security systems, including electronic access control, video management, and intrusion alarms. The role conducts inspections and security assessments to help protect associates, visitors, and facilities, and keeps security records and documentation current. It also serves as the facility’s site safety coordinator, supporting emergency response, safety inspections, and associate safety awareness. The position may respond to on-site security and alarm events outside normal business hours and may travel between sites as required. The role requires a bachelor’s degree or equivalent experience in the security field. Within six months of hire, the coordinator must complete Nelnet- or vendor-provided security system platform training, Nelnet emergency response and incident escalation training, and physical security fundamentals certification (such as ASIS or equivalent) if not already held. Other certifications or training may be assigned. Pay is $30–$33 per hour. Nelnet describes its workplace as welcoming and respectful and states that it is an equal opportunity employer and a drug-free and tobacco-free workplace.

Requirements

Bachelor’s degree or equivalent experience in the security field.
Complete security system platform training covering badging/access control and video management within six months of hire, as provided by Nelnet or the system vendor.
Complete Nelnet emergency response and incident escalation training within six months of hire.
Obtain physical security fundamentals certification (e.g., ASIS or equivalent) within six months of hire if not already held.
Cloud-based camera systems experience, including camera configuration, footage review and export, and user permissions.
Basic networking knowledge for IP-based security devices, including IP addressing, PoE, and network connectivity troubleshooting.
Experience integrating access control, video, and alarm systems into a single security platform.
Experience working with security integrators and vendors on installations, upgrades, and service calls.
Ability to lift and carry 50 pounds and push, pull, and manipulate loads up to 100 pounds.
Ability to stand, walk, bend, and climb stairs or ladders for extended periods as required.
Ability to work on a computer for extended periods.
Ability to respond to on-site security and alarm events, including outside normal business hours.
Valid driver’s license and reliable transportation as required for travel between sites.
Proficiency with access control and video management systems.
Vendor management skills.
Attention to detail and accurate documentation.
Problem-solving skills and service excellence.
Ability to manage multiple priorities.
Excellent oral and written communication skills.
Ability to work with Microsoft Office products and learn new systems quickly.

Nice To Haves

Experience with Honeywell security systems access control, including badge credentialing, door schedules, alarm and event monitoring, and reporting.
Experience with Honeywell intrusion and alarm panels and related monitoring.

Responsibilities

Administer electronic badging systems, manage user permissions, and conduct access reviews.
Monitor, configure, and maintain video management systems and intrusion detection alarms.
Coordinate with third-party technicians to install, test, and repair security hardware.
Conduct routine physical building checks and security vulnerability assessments.
Maintain safety logs, visitor tracking protocols, and current facility security documentation.
Serve as site safety coordinator, coordinating emergency response, safety inspections, and associate safety awareness for the facility.
Complete miscellaneous tasks and projects as assigned to support Nelnet.