Physical Security Coordinator

Nelnet•Lincoln, NE

About The Position

The Physical Security Coordinator coordinates and maintains Nelnet’s physical security systems, including electronic access control, video management, and intrusion alarms. The role conducts inspections and security assessments to protect associates, visitors, and facilities, and keeps security records and documentation current. The coordinator also serves as the facility’s site safety contact, coordinating emergency response, safety inspections, and associate safety awareness, and responds to on-site security and alarm events, including outside normal business hours.

Requirements

  • Bachelor’s degree or equivalent experience in the security field.
  • Complete Nelnet- or vendor-provided security system platform training for badging/access control and video management within six months of hire.
  • Complete Nelnet emergency response and incident escalation training within six months of hire.
  • Complete a physical security fundamentals certification (e.g., ASIS or equivalent) within six months of hire, if not already held.
  • Complete other certifications or trainings as assigned.
  • Experience with cloud-based camera systems, including camera configuration, footage review and export, and user permissions.
  • Basic networking knowledge for IP-based security devices, including IP addressing, PoE, and network connectivity troubleshooting.
  • Experience integrating access control, video, and alarm systems into a single security platform.
  • Experience working with security integrators and vendors on installations, upgrades, and service calls.
  • Ability to lift and carry 50 pounds.
  • Ability to push, pull, and manipulate loads up to 100 pounds.
  • Ability to stand, walk, bend, and climb stairs or ladders for extended periods as required.
  • Ability to work on a computer for extended periods.
  • Valid driver’s license and reliable transportation as required for travel between sites.
  • Proficiency with access control and video management systems.
  • Vendor management skills.
  • Attention to detail and accurate documentation.
  • Problem-solving skills and service excellence.
  • Ability to manage multiple priorities.
  • Excellent oral and written communication skills.
  • Ability to work with Microsoft Office products.
  • Ability to learn new systems quickly.

Nice To Haves

  • Experience with Honeywell security systems access control, including badge credentialing, door schedules, alarm and event monitoring, and reporting.
  • Experience with Honeywell intrusion and alarm panels and related monitoring.

Responsibilities

  • Administer electronic badging systems, manage user permissions, and conduct access reviews.
  • Monitor, configure, and maintain video management systems and intrusion detection alarms.
  • Coordinate with third-party technicians to install, test, and repair security hardware.
  • Conduct routine physical building checks and security vulnerability assessments.
  • Maintain safety logs, visitor tracking protocols, and current facility security documentation.
  • Serve as site safety coordinator, including coordinating emergency response, safety inspections, and associate safety awareness for the facility.
  • Complete miscellaneous tasks and projects as assigned to support Nelnet.
  • Respond to on-site security and alarm events, including outside normal business hours.

Benefits

  • Medical, dental, and vision coverage.
  • Health savings account (HSA) and flexible spending account (FSA).
  • Generous earned time off.
  • 401(k) and student loan repayment.
  • Life insurance and AD&D insurance.
  • Employee assistance program.
  • Employee stock purchase program.
  • Tuition reimbursement.
  • Performance-based incentive pay.
  • Short- and long-term disability.
  • Wellness program.
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