PHS Billing Analyst II

The Standard•Portland, OR

3d•$49,250 - $72,250

About The Position

The PHS Billing Analyst II manages premium billing processes and supports automated billing solutions using advanced Excel and VBA programming. The role processes financial transactions, improves reporting and workflow efficiency, and resolves billing discrepancies in collaboration with internal and external stakeholders. It requires strong analytical, technical, written, and verbal communication skills, frequent email and phone interactions, and intermediate proficiency in Microsoft Word, OneNote, and PowerPoint.

Requirements

High school diploma or equivalent.
Two years of accounting or complex financial experience.
Three years of customer service experience.
Intermediate proficiency in Microsoft Word, OneNote, and PowerPoint.
Strong written and verbal communication skills, including drafting professional email correspondence and managing frequent phone interactions with internal and external stakeholders.
Advanced Microsoft Excel expertise, including developing and maintaining complex macros using VBA (Visual Basic for Applications).
Experience integrating Excel with external applications, including COM Automation, process automation, and data exchange between systems.

Responsibilities

Manage and process premium billing transactions, including adjustments, invoices, deductions, reversals, delinquency activities, and monthly billing cycles, ensuring accuracy, compliance, and clear stakeholder communication.
Develop, maintain, and enhance Excel-based tools, reports, and VBA macros to automate billing processes, improve efficiency, and support operational goals.
Use Microsoft Word, OneNote, and PowerPoint to document, communicate, and present business information.
Analyze, research, and resolve complex billing discrepancies in collaboration with internal departments, external stakeholders, and system support teams.
Design, monitor, and troubleshoot data integrations and automated data transfers between Excel and external systems to maintain data integrity and reporting accuracy.
Conduct audits, reconcile billing data, prepare reports and analyses, and recommend process improvements to strengthen controls, accuracy, and billing performance.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) plan with matching company contributions
Annual incentive bonus plan
Paid time off, including 11 holidays, 2 wellness days, and 8 annual volunteer hours; PTO increases with tenure
Opportunities for career growth and advancement
Paid parental leave
Adoption and surrogacy assistance
Employee giving program that double matches donations to eligible nonprofits and schools