PHS Billing Analyst II

Standard Insurance Company • Portland, OR

1d

About The Position

The PHS Billing Analyst II manages premium billing processes and supports automated billing solutions using advanced Excel and VBA programming. The role processes financial transactions, improves reporting and workflow efficiency, and resolves billing discrepancies in collaboration with internal and external stakeholders. It calls for strong analytical, technical, written, and verbal communication skills, including frequent email and phone interactions, and intermediate proficiency in Microsoft Word, OneNote, and PowerPoint.

Requirements

• High school diploma or equivalent.
• At least 2 years of accounting or complex financial experience.
• At least 3 years of customer service experience.
• Intermediate proficiency in Microsoft Word, OneNote, and PowerPoint.
• Strong written and verbal communication skills, including professional email correspondence and frequent phone interactions with internal and external stakeholders.
• Advanced Microsoft Excel expertise, including developing and maintaining complex VBA macros.
• Experience integrating Excel with external applications, including COM Automation, process automation, and data exchange between systems.

Responsibilities

• Manage and process premium billing transactions, including adjustments, invoices, deductions, reversals, delinquency activities, and monthly billing cycles, ensuring accuracy, compliance, and clear communication with stakeholders.
• Develop, maintain, and enhance Excel-based tools, reports, and VBA macros to automate billing processes and improve efficiency; use Microsoft Word, OneNote, and PowerPoint to document, communicate, and present business information.
• Analyze, research, and resolve complex billing discrepancies by collaborating with internal departments, external stakeholders, and system support teams.
• Design, monitor, and troubleshoot data integrations and automated data transfers between Excel and external systems to support data integrity and reporting accuracy.
• Conduct audits, reconcile billing data, prepare reports and analysis, and recommend process improvements to strengthen controls, accuracy, and billing performance.

Benefits

• Medical, dental, and vision benefits.
• 401(k) plan with matching company contributions.
• Annual incentive bonus plan.
• Paid time off, including 11 holidays, 2 wellness days, and 8 volunteer hours annually; PTO increases with tenure.
• Paid parental leave.
• Adoption and surrogacy assistance.
• Employee giving program that double matches donations to eligible nonprofits and schools.
• Opportunities for career growth and advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED