REMOTE - Phone Booker / Appointment Scheduler

AIL • Columbus, OH

3d • Remote

About The Position

We are looking for motivated individuals to join our growing virtual team as Remote Phone Bookers / Appointment Schedulers. In this role, you will be one of the first points of contact for prospective candidates who have already expressed interest in learning more about our career opportunities. Your primary responsibility is to connect with these candidates, confirm their interest, schedule appointments, and help them take the next step in the process. This is a 100% remote, entry-level position with flexible scheduling and training provided. You will be working with warm leads, not engaging in traditional cold calling. The goal is to help candidates move from application to contact, career overview, interview, and beyond.

Requirements

• Be at least 18 years old
• Be physically located in the United States
• Be legally authorized to work in the United States
• Have reliable internet access
• Have access to a computer or laptop
• Have a dependable phone
• Maintain a quiet and professional calling environment
• Be comfortable making outbound calls
• Be able to communicate clearly and professionally
• Be comfortable using online scheduling and communication systems
• Friendly and confident on the phone
• Comfortable making a high volume of outbound calls
• Professional and personable
• A clear communicator
• Organized and detail-oriented
• Consistent with follow-up
• Comfortable working toward daily appointment goals
• Able to manage your time independently
• Dependable and accountable
• Comfortable learning new technology
• Able to handle unanswered calls and keep moving
• Positive when speaking with candidates
• Coachable and willing to improve

Nice To Haves

• Previous experience in appointment setting, recruiting, customer service, call centers, administrative support, scheduling, hospitality, telemarketing, inside sales, or client services is helpful—but not required.

Responsibilities

• Make outbound calls to warm candidates who have already expressed interest
• Introduce yourself and provide a professional first impression
• Confirm candidates are still interested in learning about the opportunity
• Schedule candidates for available career overviews and interviews
• Explain basic next steps in the interview process
• Send appointment confirmations and reminders
• Follow up with candidates who haven't completed the next step
• Reconnect with candidates who missed an appointment
• Help candidates reschedule when necessary
• Communicate through phone, text, and email when appropriate
• Maintain accurate notes and call outcomes
• Update candidate information within our recruiting system
• Keep calendars organized and appointments moving efficiently
• Collaborate with recruiters and hiring managers

Benefits

• 100% Remote / Work From Home
• Warm Candidate Leads Provided
• No Traditional Cold Calling
• Flexible Scheduling
• Training & Ongoing Support
• Entry-Level Friendly
• Recruiting & Leadership Growth Opportunities
• Develop valuable communication skills
• Gain recruiting and scheduling experience
• Receive training and ongoing support
• Work with interested applicants rather than traditional cold prospects
• Build professional phone and candidate-service skills
• Grow with an expanding recruiting organization

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed