Remote Phone Booker / Appointment Scheduler | Work From Home

AIL•Redmond, WA

3d•Remote

About The Position

We are seeking a motivated, dependable Remote Phone Booker / Appointment Scheduler to support our growing recruiting team. This role is crucial in connecting with individuals who have already expressed interest in our career opportunities. You will be an important part of the candidate experience, making outbound calls, confirming interest, scheduling appointments, following up with candidates, and helping to keep our interview pipeline organized and moving forward. No previous recruiting or appointment-setting experience is required, as training is provided. This is a 100% remote position with flexible scheduling and opportunities for growth.

Requirements

Be at least 18 years of age
Be legally authorized to work in the United States
Be physically located within the United States
Have a reliable computer or laptop
Maintain reliable high-speed internet
Have a working headset or microphone
Have a quiet environment for making phone calls
Be comfortable making frequent outbound calls
Be comfortable using web-based technology
Be willing to learn Zoom, Calendly, email, and recruiting/CRM systems
Maintain professional communication with candidates
Be dependable and consistent with scheduled work responsibilities
Friendly, confident, and professional on the phone
Comfortable making a high volume of outbound calls
Strong verbal communicator
Organized and detail-oriented
Consistent with follow-up
Dependable and accountable
Comfortable working toward daily activity goals
Able to manage your time independently
Positive and solution-oriented
Comfortable learning new technology
Able to maintain accurate notes while handling multiple conversations
Coachable and receptive to feedback
Motivated by helping a team achieve its goals

Nice To Haves

Previous experience in Appointment Setting
Previous experience in Phone Scheduling
Previous experience in Recruiting
Previous experience in Customer Service
Previous experience in Call Centers
Previous experience in Administrative Support
Previous experience in Reception
Previous experience in Inside Sales
Previous experience in Lead Follow-Up
Previous experience in Client Services
Previous experience in Staffing
Previous experience in Talent Acquisition

Responsibilities

Make outbound calls to warm candidates who have already expressed interest
Introduce yourself professionally and confirm continued interest
Schedule qualified candidates for career overviews and interviews
Use our online calendar system to coordinate appointment times
Confirm upcoming appointments and help reduce no-shows
Follow up with candidates who missed or need to reschedule
Answer basic questions regarding the interview and scheduling process
Communicate through phone, email, and text when appropriate
Maintain accurate notes regarding candidate conversations
Track call outcomes and scheduled appointments
Update candidate information within our recruiting systems
Collaborate with recruiters and hiring managers to keep the interview pipeline moving