Phlebotomy Team Lead

Tampa General Hospital•Tampa, FL

About The Position

Collects human clinical specimens using established, approved laboratory methods in a safe and efficient manner. Interacts professionally with patients, physicians, and hospital staff, and serves as a receptionist for patients and hospital staff conducting business with the laboratory. Performs clerical duties to create, maintain, and communicate patient data to health care providers. Responsible for patient specimen collection, clerical tasks, and related duties. Works closely with the laboratory manager, Director of Laboratory Services, and Medical Director to provide effective oversight of phlebotomy. Trains, supervises, directs, and coordinates phlebotomy activities.

Requirements

  • High school diploma or GED.
  • Basic Life Support (BLS) certification from the American Red Cross (ARC) or American Heart Association (AHA).
  • Phlebotomy certification.
  • Five years of experience in phlebotomy.

Responsibilities

  • Collect and process biological specimens according to established procedures and applicable special collection protocols.
  • Understand specimen requirements and venipuncture techniques for all age groups.
  • Recognize, report, document, and seek appropriate intervention for abnormal, critical, or unusual test results that may indicate significant changes in patient status.
  • Evaluate and resolve specimen collection and processing issues, including rejecting improperly collected samples when necessary.
  • Perform clerical duties including filing records, registering patients, maintaining patient records, retrieving data, and sending reports to physicians.
  • Operate the laboratory information system to enter and retrieve patient data and perform basic troubleshooting of laboratory computers.
  • Periodically review and revise section procedure manuals, and help evaluate new phlebotomy techniques and procedures.
  • Participate in laboratory education and training programs, ensure new-hire competencies are completed within the designated timeframe, and provide remedial training as needed.
  • Manage resources with cost awareness, maintain appropriate inventory levels, and serve as a point of contact during regulatory or accrediting agency surveys.
  • Participate in department meetings and ensure samples are processed for send-out to reference laboratories.
  • Train, supervise, direct, and coordinate phlebotomy activities.
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