Phlebotomy Supervisor, FT, Days

Prisma Health • Seneca, SC

2d • Onsite

About The Position

Supervise phlebotomy technicians and oversee workload. Schedules and maintains coverage on required shifts. Maintains supplies and keep phlebotomy area neat and clean. Works with team members and laboratory manager to provide excellent customer service. All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference. Ensures that specimens are labelled accurately at the time of collection per established procedure. Observes posted isolation procedures at patient rooms and assures team members are trained and follow procedures during collections of these patients. Monitors phlebotomy technicians to ensure that proper site is selected and appropriate technique for venipuncture and capillary puncture are used. Evaluates qualifications of potential employees; interviews and recommends for hire. Effectively supervises and schedules team members. Is responsible for scheduling for all shifts and accurate time and attendance records for team members. Initiates progressive disciplinary action as needed in collaboration with established chain of command. Conducts performance appraisals of team members. Coordinates training of new employees and students. Completes required competencies of each phlebotomy technician in required timeframe. Serves as coordinator for electronic collection method and devices and assures devices are in good working order. Manages the environment of care by developing, implementing and monitoring processes to reduce and control environmental hazards and risks, preventing accidents and injuries and maintaining safe conditions for team members patients, staff and visitors. Maintains a safe and clean working environment and responds immediately to safety violations. Employs good organizational talents and prioritizes tasks appropriately. Recognizes customer satisfaction issues and responds/escalates appropriately. Effectively coordinates and is responsible for and implements special projects and or tasks assigned. Acts as a liaison between the lab technical and the phlebotomy team members. Attends meetings and participates on committees as needed. Complies with Policies and Procedures of Prisma Health system, campus, and laboratory. Understands and complies with standards and conditions set forth by various governmental and accrediting agencies in assigned operational area. Conducts an annual review of procedure manual, coordinates revisions with the system phlebotomy manager, and submits to Medical Director or designee for review according to schedule. Promotes individual professional growth and development by meeting requirements for mandatory/continuing education; accesses training needs and participates in Continuing Education (CE) programs annually. Completes all required 6 month and annual competencies in required time frame and performs proficiency testing as assigned. Performs other duties as assigned. This is a supervisor job which may have direct supervision of team members which may include hire/termination authority, disciplinary authority, and performance management responsibilities. May have budget input or responsibilities. Job is not considered a member of management staff.

Requirements

• High School diploma or equivalent or post-high school diploma / highest degree earned.
• Two (2) years of experience in phlebotomy
• Previously or currently eligible for MLT(ASCP) or MLT(ASCP)cm or MLT(AMT) OR one of the following: PBT(ASCP) - American Society of Clinical Pathology RPT(AMT) - American Medical Technologist CPT(ASPT) - American Society of Phlebotomy Technicians CPT(NHA) - National Health career Association CPT(ACA) - American Certification Agency for Healthcare Professionals CPT(NCCT) - National Center for Competency Testing CPT(NPCE) - National Phlebotomy Certification Examination CPT (NPA) - National Phlebotomy Association CPT (NAPT) - National Association of Phlebotomy Technicians CPT(NHCO) - National Healthcare Certification Organization
• Ability to compose correspondence, coordinate events/meetings
• Human relations/ interpersonal skills
• Communication skills
• Interview skills
• Phlebotomy Knowledge of office equipment
• Computer skills (word processing, spreadsheets, data entry)

Responsibilities

• Supervise phlebotomy technicians and oversee workload.
• Schedules and maintains coverage on required shifts.
• Maintains supplies and keep phlebotomy area neat and clean.
• Works with team members and laboratory manager to provide excellent customer service.
• Ensures that specimens are labelled accurately at the time of collection per established procedure.
• Observes posted isolation procedures at patient rooms and assures team members are trained and follow procedures during collections of these patients.
• Monitors phlebotomy technicians to ensure that proper site is selected and appropriate technique for venipuncture and capillary puncture are used.
• Evaluates qualifications of potential employees; interviews and recommends for hire.
• Effectively supervises and schedules team members.
• Is responsible for scheduling for all shifts and accurate time and attendance records for team members.
• Initiates progressive disciplinary action as needed in collaboration with established chain of command.
• Conducts performance appraisals of team members.
• Coordinates training of new employees and students.
• Completes required competencies of each phlebotomy technician in required timeframe.
• Serves as coordinator for electronic collection method and devices and assures devices are in good working order.
• Manages the environment of care by developing, implementing and monitoring processes to reduce and control environmental hazards and risks, preventing accidents and injuries and maintaining safe conditions for team members patients, staff and visitors.
• Maintains a safe and clean working environment and responds immediately to safety violations.
• Employs good organizational talents and prioritizes tasks appropriately.
• Recognizes customer satisfaction issues and responds/escalates appropriately.
• Effectively coordinates and is responsible for and implements special projects and or tasks assigned.
• Acts as a liaison between the lab technical and the phlebotomy team members.
• Attends meetings and participates on committees as needed.
• Complies with Policies and Procedures of Prisma Health system, campus, and laboratory.
• Understands and complies with standards and conditions set forth by various governmental and accrediting agencies in assigned operational area.
• Conducts an annual review of procedure manual, coordinates revisions with the system phlebotomy manager, and submits to Medical Director or designee for review according to schedule.
• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education; accesses training needs and participates in Continuing Education (CE) programs annually.
• Completes all required 6 month and annual competencies in required time frame and performs proficiency testing as assigned.
• Performs other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED