Certified Phlebotomy Technician, FT, Days

Prisma Health•Greenville, SC

About The Position

The Certified Phlebotomy Technician collects patient specimens and is responsible for patient safety and comfort while following established standards and practices. The role includes accessioning samples in computer systems for accurate testing and billing, obtaining required signed documents, reviewing outstanding workload reports, and performing point-of-care testing and sample processing when assigned. The technician verifies patient and specimen identification, labels and processes specimens, maintains their proper storage and transport conditions, and supports patient preparation and collection instructions. The role also includes computer, registration, order-entry, documentation, telephone, billing-support, and courier-coordination duties. The technician may float among client locations and patient service centers and may instruct new employees and students when assigned. This is a non-management position reporting to a supervisor, manager, director, or executive. The position is based at the Cancer Centers - Faris Road facility and is associated with Greenville Memorial Hospital’s Laboratory-General-CIF department. The listed work shift is day shift.

Requirements

High school diploma or equivalent, or a post-high-school diploma.
Completion of a three-month phlebotomy certificate program.
One of the listed credentials: PBT(ASCP), RPT(AMT), CPT(ASPT), CPT(NHA), CPT(ACA), CPT(NCCT), CPT(NPCE), CPT(NPA), CPT(NAPT), or CPT(NHCO).
Ability to use correct techniques, policies, and protocols for specimen collection and processing.
Ability to complete required competencies within the required time frame and document them in the personnel file.
Completion of required training for age-specific patients.
Participation in the annual continuing education program.
Knowledge of general phlebotomy equipment.
Interpersonal skills.
Communication skills.
Basic computer skills.
Data entry skills.
Ability to proofread documents.
Effectiveness at data conversion.
Alternatively, candidates with previous phlebotomy experience or training in formal programs that include phlebotomy may be considered in lieu of the stated education and experience requirements.

Responsibilities

Collect specimens from patients while maintaining their safety and comfort and following established standards and practices.
Verify patient and specimen identification, label specimens correctly, and use alternate patient identification procedures when needed.
Enter and assess information accurately and promptly in hospital and laboratory computer systems.
Review collection lists, unreceived lists, tracking logs, and telephone logs; take appropriate action to complete work.
Instruct patients on test preparation or specimen collection and distribute collection containers when necessary.
Organize and prioritize tasks and use time efficiently.
Follow safety procedures, respond to safety violations and drills, document hazardous or infectious exposures, use PPE and safety equipment, and disinfect equipment as required.
Maintain patient safety during collection or procedures, follow patient precautions, and use the notification process for adverse reactions.
Identify, sort, aliquot, centrifuge, and label specimens; store and retain specimens for the designated period; and prepare specimens for transport at appropriate temperatures.
Restock supplies, maintain a clean and orderly work area, monitor supply and reagent expiration dates, and follow established protocols.
Participate in work-unit action plans and support department goals, customer service, quality, and financial initiatives.
Communicate with patients and guests in a timely and courteous manner and communicate pertinent information to team members through approved methods.
Receive incoming calls, document requests for blood collection or other information, and coordinate collections as needed.
Register accounts and order tests in multiple laboratory systems in a timely manner.
Collect required consents for preauthorizations and Advanced Beneficiary Notices.
Complete clerical duties, including scanning patient data and tracking monthly workload performance.
Record laboratory test orders and provide appropriate reports to personnel in accordance with compliance regulations.
Communicate with physician offices and fax information concerning orders or billing.
Dispatch or arrange couriers for specimen pickup.
Float to multiple client locations and patient service centers.
Perform point-of-care testing accurately when assigned, following established protocols and quality control procedures; notify the appropriate caregiver of critical values.
Instruct new employees and students in procedures, techniques, and theory when assigned; document proficiency on checklists and report training concerns to the appropriate person.
Perform other duties as assigned.