Phlebotomist - Palouse Medical

Pullman Regional Hospital

3d•$19 - $30•Onsite

About The Position

Provides adult and pediatric phlebotomy services to inpatients and outpatients served by Pullman Regional Hospital. Orders and processes laboratory tests and works closely with others in the laboratory to provide immediate, courteous, and comprehensive responses to service requests and concerns about specimens and related matters. The role includes participating in the orientation and training of new team members, assisting coworkers, adapting workflow to support task completion, and planning and prioritizing work. The phlebotomist educates healthcare providers and patients about laboratory orders and specimen collection, communicates specimen status to the laboratory testing area, and performs phlebotomy and specimen processing according to training requirements. The position requires independent problem-solving, accurate laboratory testing information, and use of Comfort Care with pediatric patients. The laboratory team emphasizes accountability, service, and care for colleagues. Pullman Regional describes its workplace as an innovative, patient-focused, multidisciplinary environment in which team members contribute to patient and community care.

Requirements

High school diploma or equivalent.
Completion of a phlebotomy program.
Active Washington state certification or ability to obtain certification.
Demonstrated skill and knowledge consistent with clinical training and experience.
Ability to pass a color-blind test or demonstrate that alternative methods of seeing color are equally effective.
Ability to manage time, tasks, and resources appropriately.
Effective communication skills.
Ability to provide customer service when communicating with patients, providers, and peers across the laboratory and hospital.
Basic computer skills.
Punctuality, dependability, and the ability to contribute to a positive work environment.
Compliance with department and organization policies.

Responsibilities

Provide phlebotomy services to adult and pediatric inpatients and outpatients.
Order and process laboratory tests.
Respond promptly and courteously to service requests and concerns about specimens and related matters.
Participate in orientation and training of new team members and assist coworkers as needed.
Adapt workflow and prioritize tasks, including monitoring supplies, organizing workload, and managing multiple activities within expected time frames.
Stay informed about organizational information by participating in daily huddles, reading emails, and attending or watching monthly All Staff Meetings.
Educate healthcare providers and patients about laboratory orders and specimen collection.
Engage with the laboratory testing area and provide updates on specimen status.
Perform phlebotomy and specimen processing in accordance with the training checklist.
Promote the use of Comfort Care with pediatric patients.
Work independently and problem-solve using available resources, including understanding testing requirements and the needs of varying patient populations.
Ensure accurate and complete information is available for laboratory testing.