Phlebotomist II - Float
About The Position
The Phlebotomist II represents the company to patients and collects quality blood samples, preparing specimens for laboratory testing in accordance with established practices and procedures. The role involves direct patient contact and requires creating an atmosphere of trust and confidence while explaining procedures and collecting blood safely, skillfully, and accurately. The position emphasizes leadership behaviors, process excellence, confidentiality, and accurate patient information. Assignments may be at a doctor's office, a patient service center, or other locations as business needs dictate. Under the direction of the area supervisor, the employee performs daily activities accurately and on time, maintains a safe and professional environment, and carries out forensic and clinical specimen collection and processing. Duties include verifying patient demographic information and initials, obtaining the patient's signature after venipuncture to confirm that tubes were labeled in the patient's presence and correctly named, and maintaining required records and documentation. The employee is also expected to promote a positive image of the organization to patients, clients, employees, and the public. This is a float position requiring travel among multiple sites and timely attendance at whichever location is assigned. Floaters may cover Patient Service Center and in-office phlebotomy locations with minimal notice. Mileage may be submitted for expense reimbursement. The stated schedule is Monday through Friday, 6:00 a.m. to 4:00 p.m., including Saturdays, Eastern Standard Time; flexibility, weekends, holidays, on-call availability, and overtime are also required based on staffing needs.
Requirements
- High school diploma or equivalent.
- One to three years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
- Ability to provide quality, error-free work in a fast-paced environment.
- Ability to work independently with minimal on-site supervision.
- Excellent phlebotomy skills, including pediatric and geriatric collections.
- Ability to be flexible and available based on staffing needs, including weekends, holidays, on-call work, and overtime.
- Commitment to company policies and procedures, including the dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
- Ability to make decisions based on established procedures and exercise good judgment.
- Reliable transportation, a valid driver's license, and a clean driving record, if applicable; floaters must have a clean driving record.
- Ability to travel and work flexible hours across multiple locations, including covering Patient Service Center and in-office phlebotomy locations with minimal notice.
- Ability to handle multiple priorities in a high-volume setting.
- Superior customer focus and ability to communicate openly and transparently with peers, supervisors, and patients.
- Ability to embrace change and knowledge of the business.
- Keyboard and data-entry experience.
Nice To Haves
- Medical assistant or paramedic training.
- Phlebotomy certification; required in California, Nevada, and Washington.
- Two years of experience in a Patient Service Center environment.
- Customer service experience in a retail or service environment.
Responsibilities
- Collect quality blood samples from patients and prepare specimens for laboratory testing according to established practices and procedures.
- Explain procedures to patients and perform blood collection safely, skillfully, and accurately while establishing trust and confidence.
- Perform forensic and clinical specimen collection and processing.
- Verify patient demographic information and initials, and obtain the patient's signature after venipuncture to confirm tubes were labeled in the patient's presence and bear the correct name.
- Perform daily activities accurately and on time under the direction of the area supervisor.
- Maintain a safe and professional environment.
- Maintain required records and documentation.
- Promote a positive image of the organization to patients, clients, employees, and the public.
- Travel between multiple assigned sites and arrive on time at the location being covered.
- Cover Patient Service Center and in-office phlebotomy locations, potentially with minimal notice.
Benefits
- Mileage expense reimbursement may be submitted for travel between sites.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
