Phlebotomist II - Float

Cynet Systems•Ocala, FL

About The Position

The Phlebotomist II (Patient Services Representative II) represents the organization to patients receiving routine care or health insights. The role draws blood samples and prepares specimens for laboratory testing according to established practices and procedures. It involves direct patient contact, explaining procedures, building patient trust, and performing safe, accurate blood draws while maintaining accuracy and confidentiality of patient information. Assignments may be in a physician’s office, patient service center, or other locations as business needs dictate. Floaters travel among multiple sites and must arrive on time at the assigned site. Travel and flexible hours are required, and employees may need to cover Patient Service Center or in-office phlebotomy locations with minimal notice. Training locations may vary based on trainer availability.

Requirements

High school diploma or equivalent.
1–3 years of phlebotomy experience, including pediatric, geriatric, and capillary collections.
Phlebotomy certification is required in California, Nevada, and Washington.
Excellent phlebotomy skills, including pediatric and geriatric collections.
Ability to produce quality, error-free work in a fast-paced environment and work independently with minimal on-site supervision.
Ability to handle multiple priorities in a high-volume setting and make decisions based on established procedures using good judgment.
Flexibility and availability to meet staffing needs, including weekends, holidays, on-call work, and overtime.
Ability to travel and work flexible hours at multiple locations, sometimes with minimal notice.
Reliable transportation, a valid driver’s license, and a clean driving record.
Commitment to organizational policies and procedures, including the dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles.
Superior customer focus and ability to communicate openly and transparently with peers, supervisors, and patients.
Ability to embrace change and knowledge of the business.
Keyboard and data-entry experience.

Nice To Haves

Medical Assistant or Paramedic training.
Phlebotomy certification, except where it is required in California, Nevada, and Washington.
Two years of experience in a Patient Service Center environment.
Customer service experience in a retail or service environment.

Responsibilities

Perform daily activities accurately and on time under the direction of the area supervisor.
Maintain a safe and professional environment.
Perform forensic and clinical specimen collection and processing according to established practices and procedures.
Verify patient demographic information and initials, and obtain the patient’s signature after venipuncture to confirm that tubes were labeled in the patient’s presence and the label name is correct.
Maintain required records and documentation.
Promote a positive image to patients, clients, employees, and the general public.
Travel between assigned sites and cover Patient Service Center and in-office phlebotomy locations as needed.