Phlebotomist II - Float

Cynet Systems•Tallahassee, FL

13d•Hybrid

About The Position

The Patient Services Representative II (PSR II) represents the face of the organization to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe, and accurate manner. The PSR II will demonstrate leadership behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy of patient information. Successful applicants may be assigned to a doctor's office, a patient service center, or as business needs dictate.

Requirements

Floaters travel between multiple sites, are expected to be on time at whatever site they are covering for that day, and must have a clean driving record.
Ability to provide quality, error-free work in a fast-paced environment.
Ability to work independently with minimal on-site supervision.
Excellent phlebotomy skills to include pediatric and geriatric collections.
Committed to all policies and procedures, including the company dress code, employee health and safety, and everyday excellence guiding principles.
Ability to make decisions based on established procedures and exercise good judgment.
Must have reliable transportation, a valid driver's license, and a clean driving record, if applicable.
Travel and flexible hours are required to work multiple locations and to cover at patient service center or in-office phlebotomy locations with minimal notice.
Capable of handling multiple priorities in a high-volume setting.
Demonstrated superior customer focus, strong verbal and written communication skills to communicate openly and transparently with peers, supervisors, and patients, ability to accelerate and embrace change, and knowledge of the business.
1-3 years of phlebotomy experience is required, inclusive of pediatric, geriatric, and capillary collections.
Keyboard and data entry experience.

Nice To Haves

Medical training, such as medical assistant or paramedic training, is preferred.
Phlebotomy certification is preferred, and required in California, Nevada, and Washington.
2 years of experience in a patient service center environment is preferred.
Customer service experience in a retail or service environment is strongly preferred.

Responsibilities

Perform daily activities accurately and on time under the direction of the area supervisor.
Maintain a safe and professional environment.
Perform forensic and clinical specimen collection and processing duties with confidence following established practices and procedures.
Perform verification of patient demographic information and initials, including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
Maintain required records and documentation.
Demonstrate organizational commitment and promote a positive image to patients, clients, employees, and the general public.